Cody Ford

Cody Ford Email and Phone Number

Office Manager/ Realtor/ Operations Specialist @ Invest St. Louis
st. louis, missouri, united states
Cody Ford's Location
St Louis, Missouri, United States, United States
About Cody Ford

Versatile and solutions-driven manager with broad experience improving business and operational processes by leveraging an eagerness to learn with high-level problem-solving skills. Meticulous and disciplined, with a gift for analyzing processes and developing practical solutions. After graduating from Western Kentucky University, I moved to St. Louis with my then-girlfriend, now wife. Initially, I took on various jobs until I obtained my real estate license in 2019. I began as an inside sales agent for a local real estate team in STL and quickly progressed to become the Director of Operations at DRG/Three Doors. Despite stepping away from real estate for a time, I’ve returned to the industry that I love and know best. My foundation in real estate stems from years of learning alongside my mom’s successful journey in Kentucky. Previously, I served as her marketing specialist and provided IT support, accumulating valuable experience along the way.In my role as the Office Manager at Invest St. Louis, I ensure smooth operations and support for our team. I review listings and contracts for compliance, answer agent questions, and update office workflow processes for improved efficiency. Additionally, I fully oversee compliance with both new and existing regulations and policies, conduct all new agent onboarding, assist with client events, and provide general assistance to agents, ensuring they have the support they need to succeed.

Cody Ford's Current Company Details
Invest St. Louis

Invest St. Louis

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Office Manager/ Realtor/ Operations Specialist
st. louis, missouri, united states
Employees:
7
Cody Ford Work Experience Details
  • Invest St. Louis
    Office Manager
    Invest St. Louis May 2024 - Present
    St Louis, Missouri, United States
    Oversee vendor relations, ensuring seamless coordination and SLAs adherence.Lead team through onboarding, training, and tracking performance metrics.Manage Google Workspace and website maintenance for smooth operations.Updated office workflow processes for improved efficiency for office staff and agents.Ensure compliance with industry regulations and manage audit preparation.Track sales data, optimize document filing, and manage transaction flow
  • Weissman Theatrical Supplies
    Customer Service Supervisor
    Weissman Theatrical Supplies Jan 2023 - May 2024
    St Louis, Missouri, United States
    Leads a team of 15 Customer Service Representatives.Mentors direct reports and manages team dynamics to support a positive work environment. Conducts performance evaluations that are constructive and timely.Monitors team performance with key metrics, including, but not limited to, average handle time, make busy status, and call quality assurance.Communicates key learning initiatives and business updates through team meetings, huddles, and email as well as one-on-one coaching.Supports team on the Help Desk with real time training including, but not limited to, price adjustments, discount consideration, and de-escalation of critical calls.Assists with recruiting, interviewing, and hiring of new employees. Utilizes critical thinking and creative problem solving skills to optimize procedures, drive departmental alignment, and implement strategic initiatives.Designated IT Liaison, provides crucial information and updates for new and existing JIRA tickets. Spearheads implementation of new tools and processes.
  • Three Doors
    Director Of Operations
    Three Doors Aug 2020 - Jan 2023
    Kirkwood, Missouri, United States
    Develop systems and strategies for all departments within Three Doors including but not limited to Retail, Lease to purchase and Acquisitions. Implemented and maintained DotLoop document management system. Developed an onboarding system for new agents and operations team members. Created an intake system for new listings and under contract homes. Developed template marketing materials and contracts to be used by all departments to ensure consistency in the client experience. Collaborate cross functionally with business partners Zillow Flex, and Joint Venture Mortgage to mitigate issues and report sales data.Manage ongoing usability of workplace systems including but not limited to installation/decommission of equipment, system installations, account creation and training on all company programs for new agents/employees. Transaction coordinator team lead. Manage all aspects of transactions from contract to close and oversee transactions led by team members. .Lead recruitment efforts for new operations team members, schedule and execute interviews for potential hires, collaborate with CEO to create offer letters.
  • Davis Realty Group
    Director Of Operations
    Davis Realty Group Aug 2020 - Apr 2022
    Edwardsville, Illinois, United States
  • O'Reilly Auto Parts
    Store Manager
    O'Reilly Auto Parts Sep 2018 - Mar 2020
    Arnold, Missouri
    Managed a team of 14 members. Responsibilities included but were not limited to scheduling, onboarding, training, and hiring/firing.Responsible for handling petty cash, bank deposits, paperwork for inventory check in/out, sales, team member sales/goals, and payroll. Worked collaboratively with local mechanics and auto shops to stock parts and troubleshoot complaints.
  • O'Reilly Auto Parts
    Retail Sales Specialist
    O'Reilly Auto Parts Sep 2018 - Dec 2019
    Bowling Green Area, Ky
    Support the Store Manager and Assistant Manager with sales, customer service, store appearance and operations. Serves in a leadership role in the retail stores by developing, training, and mentoring store team members. Take over shift management responsibilities in the absence of the Store Manager or Assistant Manager
  • Trish Ford Real Estate Team
    Marketing Specialist/ It Assistant
    Trish Ford Real Estate Team May 2016 - Jul 2018
    Shepherdsville, Ky
    Designed, developed and maintained the company website (https://www.louisvilleareahomesforsale.com). Managed social media presence on Facebook, Instagram, and Twitter. Created and maintained Zillow postings. Installed and managed the IT infrastructure for the office. Programed all new agents into our website, Google documents, Email list, computers, and phones. Programed printer drivers into the computers. Troubleshoot IT problems within the office and remotely using TeamViewer.
  • The Registry Apartments
    Community Assistant
    The Registry Apartments May 2017 - May 2018
    Bowling Green Area, Ky
    Assisted residents with rent payments, maintenance requests etc. Managed filing and resident lead paperwork. Contacted potential new residents to answer their questions and assist them with lease signing

Cody Ford Education Details

Frequently Asked Questions about Cody Ford

What company does Cody Ford work for?

Cody Ford works for Invest St. Louis

What is Cody Ford's role at the current company?

Cody Ford's current role is Office Manager/ Realtor/ Operations Specialist.

What schools did Cody Ford attend?

Cody Ford attended Western Kentucky University.

Who are Cody Ford's colleagues?

Cody Ford's colleagues are Kyle Eckert, Geoff Neidenbach, Patrick Kavanagh, Courtney Wynn, Matthew Guignon, Brysan Duvall, Dan Hartzke.

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