First point of contact to meet and introduce clients to the entire Pittsburgh Region, with a focus on qualified matchmaking, to drive business investment in Robotics, Life Sciences, Advanced Manufacturing, and Tech-Related Sectors. Coordinate with partners across the 10-county region to assist businesses with expansion opportunities, site selection, and networking introductions aimed at promoting the area's globally competitive assets. I am a key collaborator with both internal and external stakeholders, locally and internationally, to act as a corporate concierge, focusing on efficient matchmaking for investment.•Met, qualified, and hosted 35 client visits into the 10-county Pittsburgh Region in FY23, resulting in net new job creation and new corporate nameplates from domestic and international firms in sectors such as Robotics & AI, Life Sciences, etc.•Liaised between Carnegie Mellon University’s corporate relations and faculty to match companies to opportunities. •Built and strengthened vital connections between the public, private, and academic sectors to enhance regional connectedness. Focused on consistent messaging to increase brand notoriety and showcase regional strengths. •Led execution of 7 net-new out-of-market activations at venues such as CES, Automate, Collision, Automatica, and WSJ FOE, partnering with Marketing, Research & Strategy, and Business Investment to further the Pittsburgh brand. •Developed and implemented innovative foreign direct investment initiatives in key target countries such as Germany, leading to increased regional investments by partnering with the State of PA, the PIT Airport, and the German-American Chamber, among others.

Liaised with the Store Manager and other leaders to drive superior store scorecard results. Managed operational activities, including P&L, hours utilization, payroll, and non-payroll expenses. Led successful deployment of technological and store-wide process initiatives, while maintaining customer service standards. Liaised with workforce central partners to devise staffing and scheduling solutions.• Achieved a notable 3.7 out of 4.0 operations scorecard in Fall 2021 by building and leading top-performing teams.• Concluded Q4 of 2021 at 100% hours utilization, delivering payroll and non-payroll expenses under budget.• Led a comprehensive training program resulting in a 95% success rate on customer delivery wait times.

Directed operations of the Women's Shoes department, while leading a diverse team of 25 professionals to deliver exceptional sales and customer service. Managed Key Performance Indicators (KPIs) including sales, marketing, merchandising, and loss prevention to ensure departmental growth. Oversaw budgeting, supplies, and expenses to maintain financial health.• Fostered a skilled workforce and implemented training programs for team members, enhancing sales and customer service excellence.• Reduced errors and improved inventory management by ensuring accurate processing of receipts and markdowns.• Enhanced overall customer shopping experience through strategic planning and execution of sales initiatives.

Women’s Shoes Business Manager at Macy’s The Mall at Robinson

Sales Manager of The Men’s Department, The Home Store, Big Ticket, & Children’s

Trained under top talent at Macy’s, The Mall at Robinson to be on the fast track to store management. Recruited by college relations to join the Macy’s executive team.

Women’s Shoe selling associate