As the General Manager for Destination Ford Dumas and Ram Country Dumas, I oversee the performance and customer satisfaction of one of the most reputable dealerships in the region. I work with a team of dedicated and professionals, who I train and coach to provide the best service and value to our customers.I have more than Fifteen years of experience in the automotive industry, including a previous role as the GSM/Used Car Director for Group 1 Automotive, where I managed the inventory, pricing, and marketing of used vehicles. I also have a background in digital sales solutions, as I was a Senior Account Executive for MAX Digital, a leading provider of inventory management and pricing software for dealerships. I have developed strong skills in customer relationship management (CRM), sales operations, and market analysis, which I leverage to optimize our sales strategies and increase our profitability. I love what I do and I love helping others, and I strive to make every person that walks through our dealership feel like part of our family. My goal is to build long-lasting and loyal relationships with our customers, not just sales.