Development and improvement of software offered by DMS to its clients and data access points in the credit and consumer data industry.

• Sole technical consultant providing guidance, suggesting and implementing changes • Developed a CMS in 2013, creating a successful online presence using ASP.NET web forms and SQL Compact Version to preserve limited available resources• Enabled the business to easily post up-to-date products and services information using the CMS system in conjunction with the public-facing website• Redesigned the CMS and website in 2019 using the latest web standards and technologies including .NET Core for back end APIs and Angular 6 for front end • Increased visibility by implementing SEO techniques including Open Graph meta properties• Stood up Windows VPS for the website and email server, configuring DNS record types and firewall

• Collaborate in a team environment to make continuous improvement to Bell's various workflow management software• Participate in Agile ceremonies, keeping stories and sprints relevant through the use of Jira• Enhance / Maintain both Angular front and and WCF back end technologies as part of improvement of relevant products• Manage changes through TFS (Azure DevOps)• Manage software deployments through Azure pipelines• Voice concerns and suggest various strategies to keep project and technologies relevant and of best practices• Recent projects include an in-house workflow management tool to track movement of parts through various stages of manufacturing and generating reports for applicable lab personnel

• Participate in daily architectural discussions regarding current projects• Collaborate in a team environment to create next generation Point of Sale system as part of Penney's overall Plan for Renewal• Influence critical design and architectural decisions by providing industry-leading insight and knowledge including how SOLID principals can be used during application development• Create and track design and workflow of individual components using draw.io and Confluence• Mentor team members moving from a legacy Point Of Sale system to the new enterprise POS system, guiding them through modern techniques and technologies• Development of items in scope of project sprint using approved technologies and clean architecture techniques• Participate in design reviews regarding microservices which may impact the project architecture • Participate in daily standups to communicate progress and impediments which may arise• In an Agile Setting, Create high level stories and break low-level details into subtasks after backlog grooming• Projects include an Enterprise Point of Sale system to replace the current POS being used in stores today; part of an effort to modernize omnichannel experience for customers and employees

• Worked in all aspects of SDLC, from requirements gathering, analysis, design, build and roll-out • Participated in the creation of a CRM and a portal allowing client companies to manage their employees' eye care benefits in ordering safety eye ware• Worked in an Agile setting and monitored progress using tools such as Jira• Developed robust solutions using .NET Core, Entity Framework Core, SQL Server and using best patterns and practices such as Clean Architecture and SOLID principals• Secured newer applications with the latest OIDC standards, implementing Okta's identity-as-a-service platform for authentication and an org-to-org implementation

• Participated in the enhancement of Essilor's flagship online ECP platform, enabling product returns from ECPs within the same place that products were purchased• Implemented dynamic bar code generation for return labels using Shipmate, enabling returned items to be shipped using the portal• Worked diligently with project managers and product owners in an Agile setting• Built web services required to satisfy requirements of a new projects• Participated in the development of project SSO, a .NET core project designed to wrap Okta APIs and allow applications to manage users federated among the applications via single-sign-on

• Enabled healthcare patients to pay their doctor bills online by developing branded and customized online payment portals, through which bills are paid and funds are dispersed to corresponding payment systems, all using ASP.NET MVC and integrating payment gateway APIs such as Authorize.NET• Saved the business money by developing an in-house expense report app for HR, initially writing the app in ASP.NET MVC and then rebuilding down the road in Angular 2x and .NET Core• Saved time and resources by developing several scripts to automate otherwise tedious processes, building console applications which ran as scheduled tasks• Optimized various processed through which healthcare related files were handled by building parsers which read x12 835 files and HL7 files, storing data in a manor which was HIPPA compliant and building portals which enabled employees to monitor patient accounts for bill collection purposes• Reduced the volume of calls to IT by developing "Self Help" applications which automated certain tasks behind the scenes that would otherwise be a task for a help desk technician to attend to, such as sending commands to a UNIX system called Medic, usign a 3rd party package called SSH.NET• Enabled optimized tracking of electronic assets and ordering of new assets by developing an inventory control system, through which items such as computers and peripherals where assigned to employees after being ordered or reallocated

• Contributed to the success of the businesses model by providing quality network support to hotel guests and occupants of hospitality venues, often by guiding them through the troubleshooting process when connection issues arose• Acting on my eventual interest in a career change to software development, proposed and then eventually delivered a software solution that would optimize the search for equipment information and location at hotel properties, allowing network techs to search for a property and then pull up a table with information about the network infrastructure as well as each piece of equipment, developed using ASP.NET Web forms and SQL Server

• Retired IT assets with a secure and centrally managed process. The electronic business tools where evaluated for re-marketing or zero-landfill recycled and then processed accordingly.

• Handled incoming equipment and assessed any damage done to the equipment to determine whether replacement equipment should be issued or if the original components could be repaired. • Performed weekly inventory cycle counts and then reconciled the results in the company SQL database via a CRUD type application.

• Dell Warranty Work with certification training incentives. Perform daily scheduling tasks with Smartech’s web-based service call and ticket systems. • Travel to FedEx hub in Tyler to pick up necessary replacement parts for daily service calls. Travel to client locations and perform replacement service on Dell laptops, Dell Desktops and Dell Servers. • Parts included LCD panels for Laptop screens, Processors, Hard Drives, RAM and others such as WIFI antennas. The Client would make a troubleshoot call to Dell and Dell would dispatch Smartech to perform outsource warranty work.