Cody Bingham Email & Phone Number

United States

California, United States

Operated 19 Design & Service Center Operations in Southern CA and CO with 135+ employees. Led with customer-focus mindset, through talent management, while ensuring profitability. Worked collaboratively to lead initiatives by sharing the why and the plan to achieve projects rolled out for performance excellence. Reported to Senior Director of Design & Service Operations.• Managed and rolled out various projects achieving deadlines and budget targets. • Exceeded sales plan by setting expectations and empowering team to exceed customer needs to deliver exceptional customer experiences.• Developed and implemented training plans to drive sales through cross sector partnering. • Provided strategic direction for business requirements using performance evaluations throughout the year. • Utilized financial reports and performance standards to develop behaviors for sustainability and market growth. • Implemented 5S platform (Sort, Set in order, Shine, Standardize, and Sustain) to improve efficiency of operations.• Accelerated team member engagement via environment of recognition, celebration, and accountability.• Fostered culture of continuous growth through training plans and timeline for Leaders to develop, coach and grow internal careers.• Developed and executed business plans resulting in profitable units, promotions and earning Leadership awards. • Consistent performance in merchandising audits year after year.• District performed in top 30% in Retail Sales, Margins, and Customer Experience.• Improved margin 10% year-over-year using SMART action plans, coaching & timely follow up.• Recruited and hired for 19 business units while monitoring schedules, and staying in staffing budget targets. • Led with integrity providing honest feedback to inspire a growth mindset while maintaining accountability.• Led district through Zale acquisition while maintaining morale, profitability, and sales with low turnover.

Managed team of 7 employees while reporting to District Manager. Developed strategies for improving customer service and profitability, trained store partners on repair procedures and sales techniques, ensured all work completed met strict quality and on-time standards.• Promoted to district manager after four years of success in store management and effectively supporting Jared and Kay store operations to achieve 100% sales standard 2007 to 2011.• Performed in top 30% of division for 4 consecutive years, earning 4 Signet’s Best annual incentive trips.• Trained and developed succession plan to enable seamless transition promotion.

United States

Maintained merchandise inventory levels and managed P&L, while ensuring exceptional customer service, and a team proud to grow their career with Kum and Go. Led team of 8 employees.• Quickly turned around underperforming location through cost control, inventory levels, timely fuel deliveries and implementing Profit & Loss responsibilities.• Inspired and trained Assistant Manager by mentoring through positivity and coaching with career path action plan to further career as a Kum and Go Leader. • Trained team on add ons, quick buys, and importance of vendor relationships with exceptional customer service. • Developed behaviors to focus and drive Key Performance Indicators through pricing strategies and product placement.• Daily use of POS, financial reconciling, and bank deposits.