Cody Jensen Email & Phone Number

Florida, United States

Rochester, NY, US

Schaumburg, Illinois, US

FY‘23: 118% of QuotaI had the pleasure of supporting leadership by facilitating, training, and development initiatives for the BDR team while concurrently overseeing the management of three Large Enterprise Account executives. I was able to provide actionable recommendations to Business Development, Marketing, and Sales Executives, effectively streamlining.

Minneapolis, Minnesota, US

Throughout my tenure spanning four years at Ceridian, I engaged in supporting numerous Account Executives, fostering relationships with organizations of varying sizes. I've had the honor of aiding Business Development leadership in overseeing and mentoring BDRs across the organization. Collaborating closely with Senior Leadership, I contributed to setting.

Richmond, Virginia, US

• Worked alongside the service team in order to drive auto repair sales, procure parts and ensure that every customer’s car care experience is stress-free.
• Acted as a connection between our customers’ needs and our technicians.
• Communicated in a clear manner to the customer the service team and technicians’ vehicle recommendations and ensured that the recommendations represent an accurate diagnosis and viable solution.
• Distributed work to technicians and worked under the leadership of the Service Manager to ensure that the technicians are appropriately efficient.
• Became knowledgeable on CarMax Collection, tires & and other automotive products and services offered.
• Kept pace with customers, balanced multiple priorities and used good judgment to manage time and workflow.

Mclean, Virginia, US

• Led the service department to ensure store sales are maximized and customers have an excellent in-store experience, spending the majority of time on the front counter as a hands-on manager on the sales floor.
• Ensured production workflow was efficient and optimized.
• Drove sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
• Selected and on-boarded a highly effective team of individuals.
• Created meaningful employee experiences by developing talent and opening doors for career growth.
• Communicated effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.

Mclean, Virginia, US

• Warmly welcomed customers in bright showroom, engaged with them at the register and offered tire and basic auto repair services as a brand ambassador.
• Served as the front line, point of contact with customers and act as a connection between their needs and our technicians.
• Became an expert on Virginia Tire & Auto Tire Collection, tires & and other automotive products and services offered.
• Built relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle and otherwise meeting their needs so that their car care experience is stress-free.
• Kept pace with customers, balanced multiple priorities and used good judgment to manage time.
• Assisted in maintaining a clean, organized and well merchandized showroom.

Mclean, Virginia, US

• Obtained and verified information for incoming orders.
• Entered orders into the database with accurate information.
• Maintained the call center database and updated the contact log.
• Provided service by answering customer questions and offering assistance.
• Handled customer complaints under company guidance and sought assistance when needed.
• Offered suggestions for streamlining processes and increasing efficiency.

Communication, General

Education record