Cody Kimbell Email & Phone Number

United States

Manage a large queue of support tickets and and a roster of customers in a high-paced and ever-evolving environment. Develop and maintain a knowledge base for the Onit product and utilize that knowledge to educate, empower and provide support to both customers and team members. Maintain and support existing client environments as well as scoping and.

Manage a large queue of support tickets and attend to a roster of customer needs in a high-paced and ever-evolving environment. Develop and maintain a knowledge base for the Onit product and utilize that knowledge to educate, empower and provide support to both customers and team members. Maintain and support existing client environments as well as enhance.

Austin, Texas Metropolitan Area

• Manage a large queue of support tickets and attend to a roster of customer needs in a high-paced and ever-evolving environment. Develop and maintain a knowledge base for the Onit product and utilize that knowledge to.

Co-own Bluebonnet Records with my wife. Owning a record store has always been her dream so we decided to make that happen when we relocated from Austin to Lockhart. Started this business from scratch. Did everything including filing as an LLC, setting up the store and displays, accounting, marketing, social media, stocking/ordering, and built a website..

Music teacher for grades K-5 splitting time between Brushy Creek Elementary and Caraway Elementary. I taught music fundamentals and planned my own curriculum based on the RRISD guidelines. We did units on guitar (3-5), recorder (3-5) and keyboard (K-5) as well as extra units for 4th and 5th grade on ukelele and music technology using the Google Music Lab..

Music teacher for preschool children ages 1 to 6. I taught music fundamentals and planned my own curriculum based on Opus One’s guidelines.

Box office staff. Responsibilities include ticket sales, will call, and providing customer service such as ticket reprints, reseating, fraudulent ticket disputes, and filling in for the box office manager. I worked hundreds of shows/events including SXSW and ACL Live tapings.

Business development and brand partnership intern. Responsibilities included managing suite ticketing, hosting suite patrons, setting up and hosting private events, and providing customer service to ACL’s patrons. I worked over 30 shows/events and managed over 100 premium seat license accounts.