• Lead regional technology initiatives, managing a team of technology directors, technology coordinators, desktop support specialists, system administrators, and network administrators across multiple school districts;• Foster collaboration and standardization of best practices in technology deployment and support among different educational districts;• Participate actively in consortium level administration, collaborating with other leaders to streamline technology initiatives across the region;• Facilitate strategic planning sessions, aligning NEOnet's district technology services with district-level educational objectives and requirements.• Facilitate district strategic planning and implementation of technology solutions, ensuring alignment with district educational goals and efficiency in service delivery;• Oversee regional technology projects, ensuring seamless integration and operation of IT infrastructure and support systems;• Provide expert guidance and leadership in the development and adoption of new technologies and educational tools;• Conduct regular evaluations and assessments to continually enhance technology services and support;• Develop and maintain strong partnerships with district administrators, ensuring open communication and effective collaboration on technology strategies;• Collaborate with IT teams to optimize server configurations and network architectures for enhanced performance and scalability;• Oversee advanced networking infrastructure to ensure robust and reliable connectivity across all serviced school districts;• Administer server environments, including both physical and virtual servers, to maintain high availability and performance;• Implement and manage network security measures to protect against unauthorized access and data breaches;• Conduct regular system backups and disaster recovery operations to ensure data integrity and continuity of technology services.

• Administered servers, Microsoft Hyper-V, desktops, laptops, printers, routers, switches, firewalls, VOIP phones, smartphones, Cisco wireless devices, software deployments, software updates, patch management, and software/updates compliance;• Analyzed, diagnosed, and resolved complex problem and suggest corrective solutions;• Application packaging with Admin Studio, PowerShell, VBScript, and batch scripts;• Configured, monitored, and maintained routers, switches, and other network related hardware;• Created, managed, deployed software packages and updates using SCCM 2012 R2 & SCCM 1511;• Defined, implemented, and maintained information security policies, standards, and procedures;• Diagnosed and quickly resolved a wide range of application and networking problems to help minimize downtime;• Installed, upgraded, supported, and troubleshot Windows XP to Windows 10, Windows Server 2003-2012 R2, and Microsoft Office 2003-2016;• Maintained documentation of current system/network configuration and diagrams;• Managed Active Directory users, groups, and computers, along with Group Policy;• Monitored and maintained asset management;• Offered third level desktop support to end-users;• Prepared, maintained, and upheld logging and reporting procedures and monitored operations.

• Administered servers, Citrix XenApp, Microsoft Hyper-V, desktops, laptops, printers, routers, switches, firewalls, VOIP phones, smartphones, Cisco wireless devices, software deployments, software updates, patch management, and software/updates compliance;• Analyzed, diagnosed, and resolved complex problem and suggest corrective solutions;• Application packaging with Admin Studio, PowerShell, VBScript, and batch scripts;• Configured, monitored, and maintained routers, switches, and other network related hardware;• Created, managed, deployed software packages and updates using SCCM 2012 R2 & SCCM 1511;• Defined, implemented, and maintained information security policies, standards, and procedures;• Diagnosed and quickly resolved a wide range of application and networking problems to help minimize downtime;• Installed, upgraded, supported, and troubleshot Windows XP to Windows 10, Windows Server 2003-2012 R2, and Microsoft Office 2003-2016;• Maintained documentation of current system/network configuration and diagrams;• Managed Active Directory users, groups, and computers, along with Group Policy;• Monitored and maintained asset management;• Offered third level desktop support to end-users;• Prepared, maintained, and upheld logging and reporting procedures and monitored operations.

• Administered servers, desktops, laptops, printers, routers, VOIP phones, smartphones, software deployments, software updates, patch management, and software/updates compliance;• Analyzed, diagnosed, and resolved complex problem and implemented corrective solutions;• Created, Managed, Deployed Software Packages and Updates using SCCM 2007 & 2012 R2;• Created and deployed PC images with SCCM 2007 & 2012 R2;• Developed training materials and procedures for internal software;• Diagnosed and resolved a wide range of applications and networking problems to minimize downtime;• Installed and maintained 240+ Windows/Novell servers;• Installed, upgraded, supported, and troubleshot Windows XP to Windows 7, Windows Server 2003-2012 R2, and• Microsoft Office 2003-2013;• Maintained documentation of current system/network configuration and diagrams;• Managed a team of five employees;• Packaged applications with Admin Studio, PowerShell, VBScript, and batch scripts;• Provided third level desktop support to end-users;• Troubleshot network issues at remote branches.