Cody Moore Email & Phone Number

Texas, United States

Texas, United States

Aimargues, Fr

• Assumed the responsibility of Post-sales for customers with significant levels of complexity• Developed a trusted advisor relationship with customer sponsors such that all activities are closely aligned with the customer’s business case, expected ROI and business strategy• Conducted all project management tasks to ensure schedule, cost, and quality goals are achieved. This includes detailed project management plans, schedules, status reports, roles & responsibilities list, risks, issues, monthly budget forecasts, and project documentation.• Configured the customer’s application in accordance with the requirements (workflows, ERP integration, etc.)• Established and oversaw the customer’s adoption, training and development of best practices to continually drive incremental value and return on the customer’s investment.• Reports on the status, issues, key activities and any changes to the overall project.• Use creativity to showcase best practices to the rest of the team

Pleasanton, California, Us

Pleasanton, California, Us

• Facilitated key stakeholders during the implementation life cycle to successfully deploy the DMS• Proactively identified implementation risks and mitigate them effectively and efficiently• Managed training and setup items in an organized manner, and configured software based on the needs of the client.• Identified solutions to complex problems regarding software configuration and best practices.• Synthesized technical jargon into consumable levels of understanding for adult learners.• Proven ability to implement the Tekion ARC platform in large and small dealer groups.• Proven ability to understand OEM’s process’ and integration points regarding Parts and Service (Fixed Operations).

Atlanta, Ga, Us

• Specialty software implementation practices are in automotive dealership Fixed Operations. (Including: Xtime, DMS Parts, DMS Service)• Consulted with dealer partners on best business practices associated with fixed operations while using Cox Automotive's "One Dealer Experience." • Trained dealership personnel on solving complex problems using the DMS and Xtime software packages.

Atlanta, Ga, Us

• Train dealership users on DTDMS software within a one-on-one and/or classroom environment to ensure system utilization and high client satisfaction [68%]• Work with Project Managers and Clients to determine and implement client process requirements by customizing application settings [3%]• Guide client on validating data converted from prior DMS to ensure data integrity [2%]• Attend training sessions, both in person and remotely, to improve and/or maintain skill sets [3%]• Full time (4-5 weeks per month), extended travel by air and/or car to deliver DTDMS implementations at client sites [17%]• Work with internal team members via cases, phone, email and IM to escalate system issues [2%]• Provide training and support to clients remotely via phone and web meeting, as well as work on other projects as assigned [5%]• Mentor team members to improve the departments overall success and client satisfaction• Identify opportunities and provide feedback to the leadership team

Greenwich, Ct, Us

• Managed program and projects from inception to completion • Primary liaison for 3rd party online ticket sales and management system• Meet and exceed educational and administrative goals• Maintain open communication with teachers, administrators and parents• Coordinate curriculum, technical requirements, district objectives and state requirements• Manage multiple learning styles while achieving classroom, departmental and district-wide goals• Develop, plan, implement and monitor budgets; including managing ordering of supplies and equipment• Anticipate and solve problems and issues • Collaborate with booster and other support organizations activities• Facilitate district training regarding theatre implementation and curriculum