Cody Patton Email and Phone Number

Continuous development of relationships with project managers and customer sites to strategize and organize removals of medical equipment and systems from hospitals and clinics throughout North America. Includes interaction and scheduling with external customers to meet their timeline and expectations.Scheduling and project management involving de-installations of both small and big iron equipment using both internal Philips teams and 3rd party partners.Purchasing and procurement of necessary parts and systems to achieve both financial and fulfillment goals for internal and external customers. Partnership with the North America Trade-In Desk to accommodate requested removal timelines for customers throughout the trade-in process. In turn, achieving a record number of revenue generation over the past three years.Continuous data and market analysis to determine pricing, demand, and overall profitability of parts and systems that were purchased.Monitored stock levels, identified discrepancies, and took corrective action to prevent overstocking or understocking items.

Contributed over $2 Million in revenue from both part and equipment sales, along with de-installation quotes.Project managed a 20 system upgrade program for an internal customer in 2021. Included procuring a new system, removing the legacy system, and handling logistics to ensure the new system was delivered and functional for the customer.Monitored stock levels on a daily basis and ordered items as needed.

2020 North America Service Leadership Award WinnerDaily involvement in escalated orders and purchases based upon pricing, customer temperature, and overall difficulty for the customer or buyer.Initiated and led the multi-vendor parts team's enactment and rollout of the ServiceMax platform for the North America market. In turn, have become a business process expert for the parts team within ServiceMax.From 2019-2021, I have avoided spending just over one million dollars using data and warranty period information.Audited and presented billing and financial information for material only customers each month using purchasing data.Salesforce, SAP, ServiceMax, and Infoview are all used daily for reporting and order processing.

Directly in charge of the business's profit and loss budget. Ensured that each manager has an understanding of financial goals and expectations.Developed relationships with organizations throughout local restaurant marketing to drive sales and increase exposure in the community.Constant coaching, teaching, and training of three salaried managers and all employees. Reinforcing company standards, values, and expectations.Create weekly sales budgets in which all schedules and ordering are established.Increased restaurant profitability by 10% after two periods in this role, primarily using daily reinforced behaviors.