3X Salesforce certified 4X trailhead ranger.PSG • Migrated a Business Unit Out of a Previous Org Into New Instance• Implemented New Org, Migrated Data & Integrated Conga Contracts• Managed Meetings, Delivered on Time & at BudgetOmniCell • Salesforce Enhancement Request Flow• CPI Request Intake Flow• Product Lifecycle MGMT Flow• New User Request Flow• Product Offering Request Flow• Marketing Request FlowGoTelecom • New Lead & Appointment Flow • First Touch Onboarding Flow • Lead Appointment Disposition Flow • Customer Facing Q&A Flow • Opportunity Task/Appointment FlowInstructional training• Created process companion user guides and conducted training• Embedded files into the screens so users can review the instructional material while using the workflow.

Financial Services Cloud Performed client interviews and built custom FSC Lightning Flows for:Client service caseTrade request caseMarketing request caseCorporate retirement plan workflowFinancial planning & invoicing Compliance fee for service supervision Compliance privacy opt-out

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