Maintains accurate records of patient's identification and registration documents, manages scheduling patient traffic flow, answers phones and responds to patient and caregiver inquiries.Records, arranges, and packages patient orders.Provides correct change to customers using POS system.Maintains an organized environment and facility appearance.Welcomes patients and caregivers as they enter the facility.Provides exceptional service for new customers, answering any questions they may have and providing brief orientations and tours when needed.Obtains the appropriate documentation from each patient and caregiver at every visit, ensuring validity of his or her identification and registration in the system and with the State's system when necessary.Maintains an advanced understanding of the medicine, products, and services provided at Essence.Educates patients and caregivers on the processes of registration, renewals, lost registration documents, etc.

Coordinated with the Executive Producer and support team in LA to ensure the host was properly prepared for the morning show. Operated the mixing board and ensured audio levels were correct, according to station guidelines. Prepared daily schedules including segments, ad breaks, and trending topics based on material provided by the Executive Producer.Provided daily COVID-19 statistics and other local news to host.Recorded and edited ad spots for various LA County companies, providing copies to the station to be aired as coverage.Recorded and edited podcast monologues for Handel on the LawPerformed troubleshooting of technical difficulties involving the mixing console and ComRex system.Performed in-depth historical research on a variety of topics for future podcast content.Composed pitch emails for possible guests of planned podcasts. Occasionally acted as personal assistant: providing rides to and from the studio and providing delivery services while the host was incapacitated. Employment ended when Mr. Handel suffered a stroke and needed to relocate to LA for medical treatment.

Recorded audio spots using professional-level broadcasting equipment.Edited raw audio to produce finished PSAs, promos, and other radio content.Wrote scripts following station-specific format.Performed research when news releases lacked specific information.Cleaned and maintained equipment according to station guidelines.

Coordinated with line cooks to ensure delivery is both timely and accurate.Handled cash and sensitive credit information.Followed state and federal guidelines on social distancing practices and contactless delivery procedures.Provided correct change to customers.Maintained clean appearance and approachable demeanor.Perfect attendance recordOperated mobile GPS system for accurate routingTrained new employees

Operated register and provides correct change to customerFollowed all state and local laws regarding liquor and tobacco salesAssured sales floor remained presentable and in line with all company guidelinesStocked inventory whenever needed using pallet jacks, inventory management software, and other inventory tools. Assisted customers with all questions and concerns and maintained a positive, customer-focused attitudeMaintained a clean and tidy work area

Oversaw nightly operations of The Oaks dining facilityManaged staff of 20 - 40 full-time and student employeesResponded to customer complaints and concernsEnsured that all associates follow correct safety and sanitation proceduresPerformed nightly audits of all cash drawers used during shiftEnsured correct sanitation procedures are followed by associatesTrained new employeesConfirmed kitchen inventory and transfer supplies from other campus unitsSupervised associates’ checkout proceduresGeneral keyholder responsibilities, mostly closing procedures.

Led a team of employees in a fast-paced environmentResponded to customer complaints and concerns and addressed them appropriatelyOperated oven and ensured that all orders were delivered correctlyChecked accuracy of orders to ensure excellent customer serviceActed as bartender in event of employee absencesProvided correct change to customersEnsured delivery drivers carried correct change on each deliveryPerformed all cleaning and checkout procedures at end of shift