Cody Stephan Email & Phone Number

Greater New York City Area

Brooklyn, Ny

 Provided customer service through emails, phone calls, and online chats to help present a seamless customer experience throughout the custom design and ordering process Reached out to both new and existing customers to grow new business as well as maintain and strengthen customer relationships Worked with overseas factory representatives to resolve customer warranty issues and custom design concerns Utilized Zoho CRM program to keep track of customer interactions with existing customers as well as new potentials Contributed ideas to improve backend ordering systems and website layout Attended events to promote product offerings and make connections with potential customers

Kendall Park, Nj

 Conducted tours of facility and promoted various payment plan options to generate gym membership sales Made calls to prospective members to cultivate new business Provided customer service to gym members both in person and over the phone Created social media content to increase brand awareness Managed staff members and assisted with front desk and administrative work

Greater New York City Area

 Developed social media and web-based marketing concepts Created databases used for marketing to schools and medical professionals in the area Assisted with general operations including daily transactions, customer service, and maintaining organized facility Networked with sports and fitness professionals to help expand business

Greater New York City Area

-Assisted President in the development of licensing deals and product development-Increased interaction through social media by engaging with fan base-Assisted in each step of the production of Valiant comic books-Performed general office duties