Enterprise Account Manager
CurrentI help community financial Institutions to digitally engage in a secure and compliant way through Text, Chat, Chatbot, Video, and Call Center voice.Over the last hundred years, communication with your local bank or credit union regarding finances has evolved from solely teller interactions at the branch, to call center switchboards, to websites/chats, and now texting your personal banker. Adopting these channels has been necessary to drive growth and meet market expectations.Eltropy's Unified Communication Platform is the first system to allow all Bank/CU departments to communicate with clients in their desired format within a single system! Once in place expect increased engagement, reduced delinquency rates, and shortened loan application timelines.The magic of the above is possible with our integrations with your major 3rd party systems that house key information to create value during interactions, including core banking systems, collections, payments, lending, marketing, branch, onboarding, etc.