Strategize, support, and optimize Sprinklr allowing customers to navigate the changing business landscape and manage modern channels. I serve as the Managed Services Lead on a portfolio of clients including leaders in the automotive, beverage, hospitality, and telecommunications industries. Managing projects and teammates to ensure client deliverables exceed expectations for optimal value realization. Work cross-functionally to support Sprinklr initiatives. Sprinklr Certified Platform Expert.

Day-to-day platform lead and tool expert for a portfolio of Fortune 500 companies across Entertainment, Telecom, Food & Beverage, and Automobile industries. Collaborate with internal teams to provide Sprinklr customers with the highest possible value and return on investment.

Cultivate and preserve the brand social media presence of Embassy Suites, Homewood Suites, and Home2 Suites. I ensure that all social initiatives align with brand initiatives and traditional marketing campaigns. I manage the complete lifecycle of the social campaigns including briefing, creative agency relations, media budgeting, and final deployment. I work with the greater Hilton Social Team to develop best practices across the company on social media.

As the Manager of Brand Marketing for Hampton by Hilton I managed the daily social media activations of the brand. I was responsible for managing retail plans, creative placement and analytic tracking of Hampton.com. I gained on-set production experience filming creative for television, digital and social placements.

I was responsible for the online presence of the property. I managed the website, including a complete redesign, social media, and travel review sites. During my time at the Peabody I also developed a email marketing strategy which included growing the database, creating emails and distributing communications for all outlets of the property.

As the Public Relations and Marketing Coordinator for the Peabody Memphis I was responsible for building name recognition and goodwill throughout the local and online community.