• Scheduling team lead responsible for optimizing market frequencies and driving connectivity across United’s Denver hub • Manage the current schedule and operationalization of the Denver hub including portfolio of 50+ mountain/central stations• Secure monthly buyoff of schedule and execute plans to commercial and operating stakeholders • Ensure rigorous monitoring and execute senior leadership initiatives to support reliable operations and maximize revenue • Spearhead the company’s close-in special event planning strategy including Super Bowl

• Worked on the Western Domestic Planning Team and evaluated and optimized the United Airlines aircraft schedule to balance revenue and costs within operational constraints while maximizing revenue potential• Assisted in the development of the company's U.S. route network, which entailed optimally deploying capacity to ensure profitability for flights between United's Western Hubs and Premium Service markets (P.S.)• Assessed the strength of current and prospective markets and determined future capacity plans• Performed comprehensive competitive and market analysis and presented findings to senior leadership

• Generated incremental monthly revenue of $3.7 M in assigned Florida and Mid-Atlantic markets through dynamic pricing and inventory strategies aligned with rapidly changing network and schedules• Forecasted peak travel periods through advanced seasonal planning and on-going or developing consumer trends in order to capitalize on potential high-yielding travel dates• Analyzed market conditions and customer segmentation patterns to maximize overall market revenue by defining optimal structured and sale level fares• Devised and implemented new market strategies on recently launched routes to generate a sustained consumer base and brand awareness for pipelined route profitability • Communicated and collaborated market strategy to commercial and operations teams including: Network Planning, E-Commerce, Marketing, Public Relations, and Airport Operations to ensure retention of highest yielding premium passengers for overall revenue protection and brand integrity• Revolutionized sale and promotional campaigns using themed and customer-targeted titles, price-points, and market specific travel periods

• Supported all sales and marketing efforts of the Director of Marketing and Director of Air Service Development in attracting and retaining domestic and international commercial air service • Engaged prospective air carriers and coordinated meeting logistics for worldwide corporate clients• Analyzed competitive environment and benchmarked airport by performing market research through ad hoc projects• Assisted in new domestic route launch campaigns to Denver, Los Angeles, and Washington, D.C. and communicated with station managers on daily flight performance• Developed and communicated the 2014/2015 air service marketing plan to top officials within Palm Beach County

• Reported directly to the Executive Director of the Palm Beach County Tourism Development and assisted the Discover The Palm Beaches teams including marketing, international sales, and industry relations• Provided senior leadership analysis of research efforts associated with monitoring external agencies including Palm Beach County hotels and their performance, visitation, economic impact, and marketing/sales program effectiveness• Analyzed competitive destination marketing organizations and identified key performance indicators to benchmark marketing initiatives and identify emerging trends• Evaluated partner membership satisfaction through development of surveys and questionnaires

• Project manager - consulted with department managers to develop and implement new hire onboarding process• Audited data processes for enhanced maintenance safety and inventory management for a fleet of 32 aircraft

• Silver's transition team: facilitated in cutover from operating as a branded United Airlines/United Express regional carrier to an independent next generation regional carrier• Assisted management and team of consultants in opening the West Palm Beach station• Provided management and consultants with technical support in training and improving company training standards related to airport operations, revenue integrity, travel and safety guidelines• Worked under high stress and time sensitive conditions to ensure on time flight departures while enhancing all aspects of customer's travel experience

• Developed valuable marketing and management skills related to maximizing revenue, loyalty retention of travelers, and guest satisfaction