Launched engineering transformational programs in collaboration with stakeholders and actively analyzed and mitigated technical risks throughout the delivery life cycle. Built, mentored, and coached a team of architects, software engineers, test engineers, and program managers. - Orchestrated enterprise API tooling and quality practices, to relaunch the organization’s Domain Driven Design program. - Delivered transformation promise for a Domain Driven Design program by building and… Show more Launched engineering transformational programs in collaboration with stakeholders and actively analyzed and mitigated technical risks throughout the delivery life cycle. Built, mentored, and coached a team of architects, software engineers, test engineers, and program managers. - Orchestrated enterprise API tooling and quality practices, to relaunch the organization’s Domain Driven Design program. - Delivered transformation promise for a Domain Driven Design program by building and leading a cross-functional team to redefine the program, socialize the rebranding, deliver the transformation, and establish standards/patterns.- Rebuilt the team by rehiring 80% of key talent, establishing comprehensive development frameworks to enhance skills and drive retention; fostered a culture of collaboration that positioned staff for future success.- Exceeded the targeted depreciation of unused services by 1,000% and led the team to deliver automation that simplified API delivery and decreased development time.- Optimized API development processes and consumption efficiency, resulting in a 23% reduction in development time while managing enterprise tooling solutions to enhance cross-functional collaboration across engineering teams.- Facilitated administration of Atlassian Tools for the enterprise's suite, empowering teams to streamline workflows, which resulted in an impressive increase in productivity levels among users engaging these resources daily. - Accountable for the Atlassian Suite procurement process and was able to recommend and achieve a 27% decrease in annual fees. Show less

Created an Enterprise Project Management Group in just four months; engaged with senior leaders to assess existing portfolios and prioritize programs aligned strategically with organizational objectives, enhancing departmental efficiency. Then moved to lead the organization’s most critical portfolio.- Achieved substantial portfolio success by engaging with stakeholders at all levels to align program expectations, resulting in greater project clarity and accountability for the $450M… Show more Created an Enterprise Project Management Group in just four months; engaged with senior leaders to assess existing portfolios and prioritize programs aligned strategically with organizational objectives, enhancing departmental efficiency. Then moved to lead the organization’s most critical portfolio.- Achieved substantial portfolio success by engaging with stakeholders at all levels to align program expectations, resulting in greater project clarity and accountability for the $450M enterprise portfolio.- Orchestrated a $78M annual program portfolio that executed a digital transformation initiative; launched machine learning algorithms to reduce the waiting period for new Whole Life policies from 45 days to just three. - Improved portfolio outcomes by understanding desired outcomes, influencing executive stakeholders, setting program expectations, hiring a team to implement processes and technology, and building governance programs to support the portfolios.- Designed innovative resources promoting cross-functional teamwork, which expedited the exchange of information during critical product phases and reduced miscommunication-induced project delays by approximately three weeks each quarter.- Cultivated a culture of continuous learning and professional development by building a high-performing team to execute portfolio and program objectives while mentoring a pipeline of future leaders. Show less

Championed developing and implementing a new Medical Benefit Management platform, which streamlined processes for strategic clients while enhancing operational efficiency by 30% through technology solutions. Introduced metrics tracking system monitoring compliance with new Agile policies across teams, achieving measurable increases in throughput rates as high as 25% per sprint cycle during quarterly reviews.- Spearheaded engagement sessions to problem-solve with top executives, resulting in… Show more Championed developing and implementing a new Medical Benefit Management platform, which streamlined processes for strategic clients while enhancing operational efficiency by 30% through technology solutions. Introduced metrics tracking system monitoring compliance with new Agile policies across teams, achieving measurable increases in throughput rates as high as 25% per sprint cycle during quarterly reviews.- Spearheaded engagement sessions to problem-solve with top executives, resulting in actionable findings that addressed the primary causes of delays related directly to technical obstacles impacting deliverables during the early stages.- Accelerated the development of agile practices that raised stakeholder engagement and collaboration; identified critical bottlenecks that led directly toward eliminating delays impacting platform delivery.- Orchestrated an enterprise-wide shift to Agile practices; implemented daily stand-ups that improved team communication efficiency, leading to more cohesive efforts and enhanced project visibility.- Drove initiative refinements based on user feedback from internal bi-monthly workshops; findings pinpointed three primary inefficiencies impacting delivery, which were addressed, leading to enhanced team productivity.- Championed the enterprise-wide rollout of JIRA Align, enhancing organizational efficiency by streamlining portfolio management processes and fostering alignment between strategic objectives and Agile execution across the organization. Show less

Championed developing and implementing a new Medical Benefit Management platform, which streamlined processes for strategic clients while enhancing operational efficiency by 30% through technology solutions. Introduced metrics tracking system monitoring compliance with new Agile policies across teams, achieving measurable increases in throughput rates as high as 25% per sprint cycle during quarterly reviews.- Spearheaded engagement sessions to problem-solve with top executives, resulting in… Show more Championed developing and implementing a new Medical Benefit Management platform, which streamlined processes for strategic clients while enhancing operational efficiency by 30% through technology solutions. Introduced metrics tracking system monitoring compliance with new Agile policies across teams, achieving measurable increases in throughput rates as high as 25% per sprint cycle during quarterly reviews.- Spearheaded engagement sessions to problem-solve with top executives, resulting in actionable findings that addressed the primary causes of delays related directly to technical obstacles impacting deliverables during the early stages.- Accelerated the development of agile practices that raised stakeholder engagement and collaboration; identified critical bottlenecks that led directly toward eliminating delays impacting platform delivery.- Orchestrated an enterprise-wide shift to Agile practices; implemented daily stand-ups that improved team communication efficiency, leading to more cohesive efforts and enhanced project visibility.- Drove initiative refinements based on user feedback from internal workshops held bi-monthly; findings pinpointed three primary inefficiencies impacting delivery, which were addressed, leading to enhanced team productivity.- Championed the enterprise-wide rollout of JIRA Align, enhancing organizational efficiency by streamlining portfolio management processes and fostering alignment between strategic objectives and Agile execution across the organization. Show less

Directed regulatory adherence to CMS guidelines and Med D Star Ratings within the prior authorization department; served as subject matter expert on Chapter 13 during client visits impacting strategic engagements.

Leveraged Six Sigma methodologies in Finance and Operations; transformed business processes while achieving a yearly reduction of operational costs totaling $16M through targeted process optimization strategies that eliminated wasteful practices.- Evaluated processes and technologies from acquisitions to determine future direction.- Served as program director for acquisition integration of the prior authorization department.- Created and led PMO supporting acquisitions where we… Show more Leveraged Six Sigma methodologies in Finance and Operations; transformed business processes while achieving a yearly reduction of operational costs totaling $16M through targeted process optimization strategies that eliminated wasteful practices.- Evaluated processes and technologies from acquisitions to determine future direction.- Served as program director for acquisition integration of the prior authorization department.- Created and led PMO supporting acquisitions where we managed operations and technical projects.- Led synergy realization efforts for prior authorization departments.- Utilized Six Sigma/Lean methodologies to define, measure, and analyze problems and opportunities.- Provide leadership in the formation of PMOs, steering committees, and project teams/tracks- Managed IT project teams consisting of up to 63 offshore technical resources Show less

Built process for the data collection to support a strategic initiative for the organization. Planned, performed, and implemented process improvement initiatives and major projects:- Evaluated processes and technologies from acquisitions to determine future direction.Led cross-functional teams to find/develop/execute project plans for a broad spectrum of operational business processes- Evaluated processes and technologies from acquisitions to determine future direction.Led Sales &… Show more Built process for the data collection to support a strategic initiative for the organization. Planned, performed, and implemented process improvement initiatives and major projects:- Evaluated processes and technologies from acquisitions to determine future direction.Led cross-functional teams to find/develop/execute project plans for a broad spectrum of operational business processes- Evaluated processes and technologies from acquisitions to determine future direction.Led Sales & Marketing Project Review Board, which consisted of various VPs from the organization Show less

Managed the SOX/SAS 70 compliance efforts and served as management’s single point of contact with all auditors, internal and external to the organization:- Managed the SOX/SAS 70 compliance process for the operational controls for the entire organization- Evaluated processes and technologies from acquisitions to determine future direction.Gave presentations to Executive Management (CEO & Direct Reports) before board meetings- Evaluated processes and technologies from acquisitions to… Show more Managed the SOX/SAS 70 compliance efforts and served as management’s single point of contact with all auditors, internal and external to the organization:- Managed the SOX/SAS 70 compliance process for the operational controls for the entire organization- Evaluated processes and technologies from acquisitions to determine future direction.Gave presentations to Executive Management (CEO & Direct Reports) before board meetings- Evaluated processes and technologies from acquisitions to determine future direction. Formulated controls & wrote the Operations section of client facing portion of the organization’s SAS 70 type II reports- Evaluated processes and technologies from acquisitions to determine future direction.Redesigned the SOX control process to increase its effectiveness and reduce the hours needed to manage Show less

Marine Band 1997 to 2001Lead Auditor 2001 to 2005