Cody Daub Email & Phone Number

Indianapolis, In, Us

United States

Fishers, Indiana, United States

- Ensures compliance with government and industry guidelines by assisting clients with questions, increasing the number of funded loans- Communicates effectively with clients utilizing phone, email and Zoom to guarantee proper understanding of system processes- Resolves technical issues in a timely manner to ensure clients and company meet strict expectations and deadlines and to decrease the number of loans that are unable to be funded- Builds databases to track productivity, average resolution time, effectiveness of training, escalations and client satisfaction

Fishers, Indiana, United States

- Examined over 300 documents per week from borrowers and brokers for relevant information to help determine eligibility for VA, FHA, and Conventional mortgage loans, contributing to increased profitability- Collaborated with various teams across various departments to ensure compliance with government regulations and a smooth process for Freedom Mortgage clients- Documented borrower information in databases and ensured proper security of sensitive information

Greenfield, Indiana

- Facilitated access to specialty medication through various programs- Effectively communicated program requirements and benefits to patients and healthcare professionals- Provided excellent customer service to patients and healthcare professionals by proactively managing any issues and keeping an open dialogue about all processes, resulting in increased patient satisfaction- Managed program documents and initiated requests through secure data software- Trained new team members of the program by providing feedback and guidance during one-on-one practice

France A. Cordova Recreational Sports Center

- Created print and digital ads to promote various events and initiatives for Recreation and Wellness- Drafted and edited communications for Assistant Director- Oversaw the interviewing, hiring and training of 30 Facility Attendants, Facility Specialists and Facility Managers- Assisted with budget and inventory tracking for the Facilities Department

France A. Cordova Recreational Sports Center

- Assisted in the creation of the Facility Specialist position. - Liaison between student staff and professional staff.- Assisted in running and planning monthly staff meetings for Facility Specialists.- Served as Student Representative on the Vice Provost for Student Life’s Student Advisory Council.

West Lafayette, In

- Incident Commander; responsible for all emergency evacuations, accidents or injuries that occur in the facility.- Responsible for enforcing policies and procedures for a 350,000 square foot facility and sees an average of 8000+ unique users a day.- Supervised 5-7 student staff members each shift.- Fulfilled the needs of patrons through effective communication and conflict resolution skills.

West Lafayette, In

- Ensured safety of patrons by enforcing policies.- Preformed preventative maintenance on machines by thoroughly cleaning them.- Assisted in the set up and tear down of events in the facility.- Conducted headcounts throughout the facility to be put on recwell website hourly.

Bachelor Of Arts - Ba, Public Relations And Strategic Communication

Activities and Societies: Vice Provost for Student Life's Student Advisory Board

High School, General Studies

Activities and Societies: National Honors Society