As Scrum Master at True Insurtech Solutions, I empower our development teams to deliver excellence in every sprint. My role centers on facilitating communication, removing obstacles, and ensuring agile processes run smoothly, all while fostering an environment where each team member can contribute and grow. With a focus on continuous improvement, I help drive product delivery that meets the high standards True is known for, balancing innovation with structure for optimal results.

Scrum Master for a Scrum/Agile hybrid team at CHSI Technologies, with experience in ALM and QA engineering.Refined Scrum/Agile hybrid methodology for the team to better fit our team size.Set up a normalized release schedule, with room for hot-fixes when needed. Refined Sprint Planning to help set up a road-map to show when items are estimated to be delivered.Helped to get Dev team and Product team speaking more.Upgraded CI/CD processes to no longer use OctoDeploy, and focus on using VSTS CI/CD pipelines.Switched code base from using TFS to using Git, setting up a branching and deployment structure within Azure Devops.Connected CI/CD to deploy to Azure App Services, and maintenance of the process. Upgraded automated testing to be done with Selenium using C#.Bringing a Junior QA Developer up to speed with our processes, and training them to keep the testing code maintained and add to it.Move from using Azure Devops backlogs to using Jira backlogs.Set up extensions in Jira to link to our Azure Devops check ins, and our Azure Devops repositories.Improved dev team processes to involve more collaboration, and become more successful.Work closely with Product team to plan project work flow, and plan for when deliverable work can be deployed.

QA Tester with focus on moving from a manual testing style, to an automated testing style.Set up coded UI automation testing using C# inside of Visual Studio.Set up a deployment system using OctoDeploy to manage the releases for software updates.Set up continuous integration using Visual Studio Team Services (now Azure Devops) to update the codebase.Maintained both CI and OctoDeploy to work in unison.Managed the releases for software updates.Began implementation of Unit Testing into the codebase.Moved from a kanban style of working, to a Scrum/Agile hybrid methodology.Attended Sprint Planning, Sprint Review, and Sprint Retrospective meetings to help improve processes.

QA tester with a focus on using the Telerik testing software.Learning Scrum and Agile methodologies to be able to implement into organization.

Receive shipment, lead stock team, lead shipment team, lead sales floor, meet sales goals, cashier, scheduling, design backroom, follow store standards, assist with floor changes, assist with store remodels, train and develop associates.

customer service, cash handling, stock floor, stock backroom, maintain work area, maintain inventory.

Stocking, Cashiering, Customer service, Inventory, cash handling, zone lead, product specialist, electronic specialist.