Create and implement scalable, strategic network growth initiatives on a regional and national scale on behalf of healthcare and government customers. Contribute to expansion and market share by filling gaps in new and existing customer geographies by providing agnostic engagement bandwidth to facilitate strategy and community engagement. Coordinate surge capacity and assist with development & growth of new and current coordinated care networks. Help achieve scalability through execution of identified strategies and network data analysis and interpretation.Presales · Enablement · Product Demonstration · Agile Methodologies · Healthcare Consulting · Change Management · Business Insights · Data Interpretation · Project Management · Technology Integration · Optimization · Clinical Operations · Operational Planning · External Clients · Data Analytics · Healthcare Industry · Constructive Feedback · Project Leadership · Healthcare · Engagement Management · Teamwork · Business Analysis · Program Analysis · Overcome Obstacles · Problem Solving · Critical Thinking · Care Coordination · Communication · Customer Service · StrategyTools: Unite Us, Tableau, HubSpot, Google Suite, DocUSign, Slack, Zoom, Microsoft Teams, Kanji, Cognito Forms, Ramp, Jira, ChurnZero

Responsible for planning and implementing strategies to build Community Care Networks across Minnesota & Wisconsin.Fostering sustained closed loop referral partner engagement(s) and ensuring successful referral workflows between referral partners and community based organizations. Goal: to connect community participants to vital community services and gain visibility into the full spectrum of services provided. Creates and maintains trusted relationships with healthcare & government customers and community partners in order to help all stakeholders achieve organizational goals and documented data/outcomes. Regularly organizes large in-person & virtual events to foster network growth, adoption and drive mission success.Leads cross-collaboration initiatives as a thought-leader between departments: sales, tribal affairs, government affairs, policy, customer success, marketing, & network healthDetailed software troubleshooting for end users, internal features, and pilot programs.Guiding development of intentional interventions between health systems and community organizations with coordinated meetings and data streams. Providing structure to planning, development, assessment, & feedback spaces for each stakeholder throughout the process and ensuring ongoing success.Recognitions - has mentored 10 new employees since 2021, leads internal communities of practice for rural strategies & implementation (12/22 - Present), currently advises & provides innovative feedback to company leadership on best practices for department through CEM Advisory Group (1/23 - Present), has provided expertise to numerous published internal playbooks. Consistently recognized by peers & leadership for upholding & fostering company values; Think Big, Always Collaborate, Own It & Be a Good HumanTools: Unite Us, Tableau, HubSpot, Google Suite, DocUSign, Slack, Zoom, Microsoft Teams, Kanji, Cognito Forms, Ramp, Jira, ChurnZero

Community Volunteer contributing 12-18 hours a month to helping serve ~140 households

department oversight, strategic partnerships, grant writing, individual case management, social media, events & fundraising, volunteer recruiting & management, technology troubleshooting, budget management, marketingAdobe Suite, Blogger, Canva, THO Systems & Microsoft Suite* Built a network of 50+ donor-partners endeared to agency programming in FY2019.* Redifined all agency branding, fundraising, social media and outreach strategy* established a food rescue operation that provided 200+ pounds of in-kind donations a week to our food shelf* innovated and improved multiple processes & procedures to maximize agency resources and client service* served as a liaison & thought leader to the Crow River Food Council, the Allina Bounce Back Project Coalition, and the Montrose-Buffalo-Maple Lake Food Council

Guest Service Team Lead (2016-2018)Salesfloor Team Member (2015-2016)*was manager to 40+ guest relations & sales employees* fostered deeper connections with Buffalo Food Shelf to improve Food Rescue donation processdepartment oversight, customer service team lead, cash office management, hiring manager, sales, training & mentoring, guest relations, cross-trained across all departments, Starbucks Barista Certification, product ordering & logistics, reporting

student leadership, community outreach & partnerships, data collection, communityfundraising, student leadership, & Google SuitePioneered Food Rescue Operations through AmeriCorps at the College of Saint Benedicts to serve hundreds of local families through collections donated by businesses in the St. Cloud Community

Collaborated with a small team of fellow SALD officers to organize, fundraise, promote and report on opportunities and events for student development on the campuses of St. John's University and the College of St. Benedicts.This included hiring speakers, organizing events, benefits and concerts, designing and release media, social media and viral campus campaigns, budgeting, managing supplies, and cultivating personal development and mentorships.