Cody Kniffen Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

Evaluated environment, determined necessary improvements and hardware requirements, negotiated costs with several vendors, and performed physical installation, configuration, and migration of production environment with no downtime Led initiative to design and spec on-premise data center for brand new corporate headquarters with the help of internal Network Engineer and external resources with Schneider Electric / APC and Engineered Design Facilities Modified Windows Server environment to meet best practices and align with industry standards Discovered and properly decommissioned virtual servers running Windows Server 2003 that were no longer in use Completely rebuilt backup infrastructure utilizing Veeam 9.0 that was previously failing intermittently, then performed upgrades to Veeam 9.5 3a Defined requirements for off-site backup repository with Veeam Cloud Connect and disaster recovery utilizing Zerto with a third-party DR partner Evaluated email security and mail filtering options for Office 365 environment Led purchase and rollout projects for Barracuda Essentials Complete and Sentinel for Office 365 Managed hardware lifecycle for server and storage infrastructure Managed software and operating system lifecycle for applications and virtual servers Mentored junior members of the Information Technology and User Support teams

St. Louis, Missouri

Managed complete IT services for multiple education, healthcare, and small business clients in the St. Louis metropolitan area Acted as client advocate / vCIO for multiple clients in the education and healthcare fields Served as tier 3 escalation point on client infrastructure related issues Performed physical server migrations from on-premise to hosted virtual multi-tenant environments utilizing both Citrix and VMWare Project lead for multiple on-premise virtual and physical server upgrades and migrations for Windows Server versions 2003 – 2016 Built and deployed VMWare ESXi hosts (5.0 – 6.5) hosts and performed physical-to-virtual migrations from existing environments Managed one-to-one device deployment projects (Microsoft Surface and Apple iPad hardware) for multiple schools during summer break Led email migration projects from various on-premise platforms (Exchange, Zimbra, Linux based IMAP servers) to cloud hosted email (Office 365, Google G Suite) for multiple clients Authored environment documentation and client specific process knowledgebase articles for employee troubleshooting and training purposes Assisted in managing hardware lifecycle for multiple clients

Greater St. Louis Area

Managed complete IT services for multiple education and small business clients in the St. Louis metropolitan areaActed as client advocate for education and small business clients Served as tier 3 escalation point on client infrastructure related issues for both server and networkProject lead for multiple on-premise virtual and physical server upgrades and migrations for Windows Server versions 2003 – 2012Built and deployed VMWare ESXi hosts (5.0 – 6.5) and performed physical-to-virtual migrations from existing environmentsManaged one-to-one device deployment (Apple iPads) and computer lab imaging projects (Windows 7 and 10) for multiple schools during breaksLed email migration projects from various on-premise platforms to cloud hosted email for multiple clientsAuthored environment documentation and client specific process knowledgebase articles for employee troubleshooting and training purposesAssisted in managing hardware lifecycle for multiple clientsWrote Windows command line batch, PowerShell, and Linux shell scripts to automate processesPerformed network hardware installation and configuration tasks under the guidance of our Network Engineer

Administer Windows Server 2003 Active Directory user and group securityAdminister Windows Server 2008 Terminal Servers for remote agentsPerform routine maintenance and administrative tasks for Exchange 2003Support Exchange server access for Outlook Web Access, IMAP, and smart phone us-ersAdminister VMWare ESXi with an attached Cisco SAN appliance over iSCSIPerformed physical to virtual migrations of Terminal ServersProgram Windows command line batch scripts and Linux shell scripts to process and back up agency data filesAdd / remove users on our point-to-point VPN appliance for remote agent accessExperience tracking, reporting and updating un-patched computers and serversMonitor and backup database servers running Microsoft SQL Server 2008Network hardware installation and configurationConfigure and maintain voice over IP phonesAuthor software documentation and user guides for troubleshooting and informational purposesAct as on-call support during weekends, evenings, and holidays if problems arise

Server installation and maintenance in a RAID 5 configurationSupport for 60+ physical servers and multiple virtual serversConfigured and administer VMWare ESX in a three node clusterPerformed Physical to Virtual migrations of multiple plant file serversConfigured ESX server connectivity to a 20 Terabyte Storage Area Network systemAdminister Windows Server 2003 installations running IIS for hosting web reportsAdminister database servers running Microsoft SQL Server 2000 and 2005Program T-SQL stored procedures, Data Transformation Services, and SQL Server Integration ServicesProgram backup and maintenance plans in both SQL Server 2000 and 2005Configured and administer Microsoft SQL Server 2005 Reporting ServicesConfigure and maintain OpenSSH installation for secure file transfers across our company WANProgram and maintain hourly and salary payroll processing applications for payroll departmentAuthor web reports for monitoring production data on our internal web serverAuthor production reports for upper managementServer installation and maintenanceWired and wireless networking hardware installation and configurationProgrammed, deployed and maintain over 400 RFID tags for employees to track and deliver production materials to assembly areasAdminister Ubuntu Linux based server for network shares, FTP access and hosting our internal web serverProgram Windows command line batch scripts and Linux shell scripts to process and back up production data filesAuthor production software documentation and user guides for troubleshooting and training purposes for our IT team and new hiresSuccessfully aided in the relocation of data center during plant shutdown period, un-racked, re-racked, rand helped program new core switch hardwareAct as on-call support during weekends, evenings, and holidays if problems arise

Server installation and maintenance in a RAID 5 configurationNetwork hardware installation and configurationMaintain critical Microsoft Windows based workstation disk images for ghosting and deployment Administer Ubuntu Linux based server for network shares, FTP access and hosting our internal web serverProgram Windows command line batch scripts and Linux shell scripts to process and back up production data filesAuthor production software documentation and user guides for troubleshooting and training purposes for our IT team and new hiresMonitor, maintain, repair and troubleshoot workstation and user PCs in a 24/7 manufacturing environment

Bachelors Of Science, Computer Science

Coursework: Java programming C++ programming Data Structures and Algorithms Software Engineering Database Systems Operating Systems.

Associate In Applied Science, Computer Programming

Coursework: Network administration Linux administration Computer maintenance Windows XP C / C++ programming Discrete Data Structures HTML.