Cody Lathe Email & Phone Number

Sacramento, Ca, Us

Roseville, California, United States

• Led effort to reach number 1 in region for customer satisfaction and top ten in the company• Implemented processes to achieve top 15 highest performing offices in the company (out of 256)• Pride myself on achieving the highest employee satisfaction in the region and top 8 in the company, and highest employee retention in Western Division• Lead, coach, and motivate sales and business office managers, customer specialists, and business specialists through weekly/annual strategies and goals to ensure we exceed company targets. • Manage daily business operations to forecast sales trends and align teams.• Inform and partner with the executive team to anticipate and proactively address issues with policy, process, customers, and employees to ensure a healthy workplace.• Establish a successful and cohesive team through recruiting, relationship building, training, personal development, and coaching.• Encourage a positive work environment that fosters partnerships, good communication, strong morale, and trust.

Roseville, California, United States

• Led a team of 2 managers and 10 sales associates to achieve exceptional sales performance.• Achieved a record-breaking 112% increase in sales during a single quarter, the highest in company history.• Invested in coaching and developing sales consultants, enhancing team skills and product knowledge through training and role play.• Recruited and onboarded world-class sales professionals, ensuring alignment with company values and customer service excellence.• Analyzed and tracked sales performance against budget, focusing on conversion rates, compliance, and staffing targets.• Resolved operational challenges and customer service issues with authority, ensuring top-tier customer experiences.• Fostered a culture of continuous improvement and professional development, empowering team members for future management roles.

Sacramento, California Area

• Managed employee onboarding including hiring, training, and scheduling.• Set sales and professional goals for individual team members.• Educated and coached team members in customer relations and retention. • Successfully developed new sales structures that result in a consecutive monthly profit with a regular increase of 10-30%.• Developed reports and strategic plans for profit and loss. • Conducted contract management activities in accordance with our policies and procedures, applicable laws and regulations.• Regulated budgets and spending through negotiations and sales.• Designed and implemented new programs to acquire and retain customers. • Cultivated business relationships with industry experts and government officials.

Citrus Heights, California, United States

• Supervised regional sales operations and 20 employees.• Managed five photography rooms, six salesrooms, and call center. • Submitted data for sensitive accounts within a national database.• Built strong relationships with customers and acquired new accounts.

Redwood City, California, United States

• Achieved the highest regional sales record.• Luxury sales for Chrysler, Jeep, Dodge, and Lotus.• Completed successful negotiations up to $100,000.• Used sales knowledge and techniques to meet individual and company goals. • Consistently met and exceeded sales goals.

Education record

Associate Of Arts And Sciences (A.A.S.), Psychology

Jewelry Professional

Certification, Jewelry Essentials

Certification, Colored Stone Essentials

Certification, Diamond Essentials