Marsh’s Emerging Risks Group is a global practice with deep specialization in the areas of risk and resilience, including cyber risk quantification, digital assets, climate risk, ESG strategy, supply chain, and geopolitical risk consulting

- Channel diversification and profitability in Asia- Global operating model transformation- M&A and Corporate Development strategic support- Divestment strategic support and execution- Change management and transition planning- Organization structure design

Focus areas include:- Digital strategy and innovation- Sales compensation- Workforce mobility and flexibility- BPO strategy- Channel operations

• Developed the long-term strategy for the outbound sales operation and LM.com leads in the offline channel, including talent structure, compensation, lead management, and technology

The National Insurance Strategy and Insights team executes strategic projects and provides "chief-of-staff" support for each major business unit across the organization. • Led the development and execution efforts to improve strategic partnership between underwriting and claims, focusing on bringing an industry lens to analytics, marketing, and underwriting collaboration.• Successfully influenced the implementation of a designated claims specialist model for a key industry• Worked with marketing to develop industry expertise value proposition for our services offerings

• Developed and launched Thailand’s direct digital marketing strategy and profitably executed three marketing campaigns, exceeding premium sales targets by over 40%• Designed the digital marketing platform for Thailand’s A&H business to promote digital lead generation• Implemented bench-marking system and analytics listening tools for continuous improvement, resulting in increased campaign engagement

Senior business consultant for Global Specialty Underwriting operations. Project areas include: - Autonomous vehicles - Silent Cyber - Underwriting quality assurance - Large Loss research

Procurement Category Manager for GSK’s Professional Services. Managed strategic professional services relationships for the Americas and emerging markets. Role was expanded to create and lead the company’s entire global third party Commercial Risk Management program and led a team of 15 external auditors based in the US and UK. - Designed and implemented the global of the commercial risk management/recovery services audit program for GSK.- Served as an SRM (Supplier Relationship Management) champion for Corporate Services Procurement- Lead the Supplier Diversity activities for Corporate Services Procurement

Implemented the professional services procurement strategy and acted as the project manager/chief of staff for the corporate services leadership team.- Lead the RFP process for the CFO-sponsored project to create a global roster of preferred consulting firms- Developed and implemented the new Competitive Bid Initiative sourcing process- Supplier Relationship Management roll-out across selected preferred vendors- PMO for VP of Corporate Services Procurement and the procurement-wide Enterprise Savings Initiative, which generated >40M GBP incremental savings benefit to GSK

Supported global air and ocean freight supply chain category and managed tender activities for Asia Pacific and Middle East/Africa supplier contracts.- Established a preferred supplier base across the APAC/MEA regions, which drove a 10% overall price reduction and improved regional competition while managing risk - Created a strategy to manage fuel surcharges, which drives price stability and significant savings

- Developed eSourcing and optimization strategies for projects exceeding $400M using the ePASS Emptoris Sourcing tool- Supported sourcing projects across various business areas, including R&D, Corporate Services, Commercial, Production, and IT.- Designed a Vendor Performance Management tool for R&D customers- Extensive analytical analyses to lead sourcing decisions for high-volume data-driven proposals