Cody Sisson Email & Phone Number

St. Louis, Missouri, US

• As a global footwear company and home to a diverse portfolio of loved and admired brands, Caleres has been ferocious about fit since 1878. The Caleres story is most simply defined by the company's mission: Inspire.
• Identify key metrics and developed new reports, dashboards, and tracking mechanisms to help identify improvement opportunities
• Oversaw the roll-out of a new 3PL service in the existing production facility that exponentially increased inventory, customer count, labor, and outbound volume, while maintaining productivity during the integration.
• Serve as the primary point of contact/account manager for 3PL customer, including weekly strategy, status, and coordination meetings
• Established new tracking tools for facilities issues, safety, employee engagement, corrective actions, labor planning, and supply inventory
• Made necessary adjustment to meet and maintain customer SLA requirements for wholesale and direct to consumer deliveries, both domestically and abroad

Eastvale, CA, US

• Trailchasers.net started in 2014 as an experiment to allow me to connect with the offroad community. In 2016, it turned in to a podcast. Now, in 2022, my three co-hosts and I have turned it in to a weekly show with.
• Schedule guests and manage booking process
• Conduct interviews over video chat and phone conversations
• Post-recording audio and video editing for final release
• Publishing of audio and video content on streaming platforms
• Social media strategy development and execution

Sherwood, Oregon, US

• I was tasked with the development, engineering, design, project management, and execution of new retail store build-outs throughout the country. Over the last six months, I have developed, designed, engineered, and.
• Assessment and viability studies for new partner locations, including demographic analysis, site assessments, and traffic forecasting
• Development of concept drawings, engineered drawings, and aesthetic mock-ups for new retail build-outs
• Development of cost estimating and financial tracking process from scratch to generate proposals
• Assist in the pre-sale and sales process, including delivering the final proposal to potential customers
• Procure material, schedule resources, and coordinate build-out with customer and subcontractors

Chino, California, US

• I was brought in to the organization specifically to address the failing construction and service divisions. Over the course of one year, I developed a strategic vision and implemented new programs from scratch that.
• Developed and deployed a new program designed to provide a clearer direction, increase employee engagement, and build a stronger culture in the organization
• Completed rework of the Service Department, including dispatch, to increase efficiencies and reduce fixed costs, ultimately paving the way for the department to achieve corporate goals
• Developed and implemented a new processes for the business administration, reporting, booking, on-boarding, off-boarding, and billing functions
• Oversaw a 116% increase in construction revenue YOY
• Developed and implemented an entirely new construction tracking and forecasting tool to identify cost overrun and inefficiencies that translated to a 269% increase in margin YOY

Rueil Malmaison, Paris, FR

• I managed all aspects of the Service Division for the Southwest Region, covering Southern California, Nevada, and Arizona. I was responsible for the daily operations of 5 sales people, 22 technicians, and 3 Dispatchers.
• Fully responsible for the Sales and Operations of a building automation, energy efficiency, and CCTV Service Business including scheduled maintenance, break-fix, and system upgrades
• Developed sales strategies for key accounts and tracked progress using dashboards and metrics
• Developed and deployed new technologies to key customers including predictive modeling software, internet-of-things integration, energy performance reporting, and upgrade packages
• Developed financial forecasting process to more accurately track revenue and billing
• Grew service revenue by 23% YOY through growth and acquisition sales

Phoenix, AZ, US

• I oversaw all aspects of project execution and financial success for a multi-million dollar organization providing HVAC, energy management, and building automation solutions to the California market. In one calendar.
• Reviewed plans, specifications, and scope documentation to identify project scope and deliverables
• Coordinated resources to insure the appropriate manpower was available for multiple jobs
• Provided guidance to the Engineering and Sales Team during the proposal process
• Provided guidance to Technical Team during the programming and implementation phase of the project
• Conducted customer kick-off, status, and close-out meetings

Charlotte, North Carolina, US

• Sales and design of mechanical and building automation projects throughout Southern California
• Prospect and develop relationships with key accounts in effort to grow footprint in the market
• Collaborate with General Contractors on development of project opportunities
• Meet with, present to, and negotiate with C-Level decision makers for owner-direct sales opportunities
• Develop relationships with General Contractors, Mechanical Contractors, and Electrical Contractors in an effort to build a network of active partnerships
• Research and identify competitive construction opportunities in the Building Automation market

US

• NOTE: Carrier Sales and Distribution was purchased by Russell Sigler Inc. in April 2010
• Manage the daily activities of 6 remotely located Residential HVAC Technical Support Reps/Training Instructors
• Developed and implemented a new customer relationship management tool with Zoho.com for use as customer service ticketing system, data tracking, and Team collaboration
• Conduct large scale presentation to regional dealer groups in an effort to educate and promote the Dealer Programs
• Establish relationships with existing dealers and assist the sales team with acquiring new accounts
• Development, implementation, and maintenance of a service prioritization process exclusive to dealers that participate in specific programs

US

• Manage the daily activities of 11 remotely located Technical Support Representatives providing over-the-phone and on-site assistance to HVAC contractors throughout California and parts of Nevada
• Utilize and administer Salesforce.com account for ticketing management and company collaboration
• Use Salesforce.com to track customer service utilization rates and and deliver weekly reports to executive management
• Coordination with dealers and sales team to identify dealership growth opportunities
• Development and delivery of a comprehensive technical training program for dealers that includes industry certification programs such as NATE, EPA, and Puron certification
• Development of procedures and process documentation to increase efficiency in a new organization

Armonk, New York, NY, US

• Responsible for managing projects for a team of 19 remotely located technicians while coordinating efforts with other service delivery teams in the organization
• Direct accountability for high impact projects in support of data storage and data backups for the Walt Disney IT environment
• Managed the process if inventorying all servers in the entire Disney network and the subsequent development of a program to establish a complete backup solution over the entire environment
• Managed the deployment of software solutions to close existing gaps in the backup solutions
• Responsible for presenting data to IBM Senior Executives and the Walt Disney Company Chief Information Officers
• Self motivated and able to remain effective while working from a virtual office

US

• Directly accountable for the overall implementation and supervision of projects, including:
• Development of project plans and scope documents
• Design and development of building automation drawings
• Estimation of labor and material costs
• Procurement of material and sub-contractors
• Sequence of operation for HVAC systems

Associates, General

Diploma, General