Cody Sisson Email & Phone Number

St. Louis, Missouri, Us

As a global footwear company and home to a diverse portfolio of loved and admired brands, Caleres has been ferocious about fit since 1878. The Caleres story is most simply defined by the company's mission: Inspire people to feel great...feet first.I came into the organization to lead the culture shift, develop new strategies, and oversee the daily operations of a 600k sqft distribution center with 6MM units in inventory, approx 250 employees, and over 500,000 hours of labor per year. • Identify key metrics and developed new reports, dashboards, and tracking mechanisms to help identify improvement opportunities • Oversaw the roll-out of a new 3PL service in the existing production facility that exponentially increased inventory, customer count, labor, and outbound volume, while maintaining productivity during the integration and ramp up process • Serve as the primary point of contact/account manager for 3PL customer, including weekly strategy, status, and coordination meetings • Established new tracking tools for facilities issues, safety, employee engagement, corrective actions, labor planning, and supply inventory • Made necessary adjustment to meet and maintain customer SLA requirements for wholesale and direct to consumer deliveries, both domestically and abroad

Eastvale, Ca, Us

Trailchasers.net started in 2014 as an experiment to allow me to connect with the offroad community. In 2016, it turned in to a podcast. Now, in 2022, my three co-hosts and I have turned it in to a weekly show with over 250 episodes delivering content to the offroad and overland communities. We plan and coordinate regularly scheduled expeditions to help inspire our listeners to get out there and chase their adventure. • Schedule guests and manage booking process • Conduct interviews over video chat and phone conversations • Post-recording audio and video editing for final release • Publishing of audio and video content on streaming platforms • Social media strategy development and execution • Development and delivery of proposals for partnerships/sponsorships with global brands • Coverage of industry events, including product launches, product reviews, and on-site interviews • Planning, coordination, and execution of multi-day outdoor expeditions with community members • Planning, writing, and publishing blog posts to the trailchasers.net website

Sherwood, Oregon, Us

I was tasked with the development, engineering, design, project management, and execution of new retail store build-outs throughout the country. Over the last six months, I have developed, designed, engineered, and prototyped a new in-store kiosk that has been implemented throughout California, Oregon, and Washington, with plans to deploy the solution on a global scale, creating an entirely new sales channel for the organization that did not previously exist. • Assessment and viability studies for new partner locations, including demographic analysis, site assessments, and traffic forecasting • Development of concept drawings, engineered drawings, and aesthetic mock-ups for new retail build-outs • Development of cost estimating and financial tracking process from scratch to generate proposals • Assist in the pre-sale and sales process, including delivering the final proposal to potential customers • Procure material, schedule resources, and coordinate build-out with customer and subcontractors • Manage costs vs estimate with the goal of continuous improvement and efficiency • Represent the organization at industry and community events

Chino, California, Us

I was brought in to the organization specifically to address the failing construction and service divisions. Over the course of one year, I developed a strategic vision and implemented new programs from scratch that resulted in a net reduction of costs and an increase of 116% of revenue over the prior year. I developed and deployed a new leadership framework program to identify, codify, communicate, and achieve the vision of our company. “The ACS Compass” was used to guide the daily functions of the business with a focus on People, Profitability, and Reputation. • Developed and deployed a new program designed to provide a clearer direction, increase employee engagement, and build a stronger culture in the organization • Completed rework of the Service Department, including dispatch, to increase efficiencies and reduce fixed costs, ultimately paving the way for the department to achieve corporate goals • Developed and implemented a new processes for the business administration, reporting, booking, on-boarding, off-boarding, and billing functions • Oversaw a 116% increase in construction revenue YOY • Developed and implemented an entirely new construction tracking and forecasting tool to identify cost overrun and inefficiencies that translated to a 269% increase in margin YOY • Developed new processes and procedures that ultimately netted a 181% increase in construction profitability in a one year period • Audited and reworked the entire vehicle fleet (80+ vehicles), including a refresh effort and renegotiation with vendors for better rates, resulting in lower fuel consumption, repair costs, and overall spend • Directed the internal and external resources in the daily operations of the warehouse, IT, billing, and all other administrative functions

Rueil Malmaison, Paris, Fr

I managed all aspects of the Service Division for the Southwest Region, covering Southern California, Nevada, and Arizona. I was responsible for the daily operations of 5 sales people, 22 technicians, and 3 Dispatchers servicing clients like Amgen, Boeing, Lockheed Martin, and The State of California. • Fully responsible for the Sales and Operations of a building automation, energy efficiency, and CCTV Service Business including scheduled maintenance, break-fix, and system upgrades • Developed sales strategies for key accounts and tracked progress using dashboards and metrics • Developed and deployed new technologies to key customers including predictive modeling software, internet-of-things integration, energy performance reporting, and upgrade packages • Developed financial forecasting process to more accurately track revenue and billing • Grew service revenue by 23% YOY through growth and acquisition sales

Phoenix, Az, Us

I oversaw all aspects of project execution and financial success for a multi-million dollar organization providing HVAC, energy management, and building automation solutions to the California market. In one calendar year, I successfully executed >$6 million of work over 30 projects with no financial overrun. • Reviewed plans, specifications, and scope documentation to identify project scope and deliverables • Coordinated resources to insure the appropriate manpower was available for multiple jobs • Provided guidance to the Engineering and Sales Team during the proposal process • Provided guidance to Technical Team during the programming and implementation phase of the project • Conducted customer kick-off, status, and close-out meetings • Provided on-site guidance to subcontractors and technicians throughout the execution of projects • Developed and conducted post-installation customer training • Responsible for the monthly financial review and reporting process • Coordinated the ordering, delivery, and payment of resources and materials • Managed the $1.7 million cooling tower retrofit project at The BLOC in downtown Los Angeles, including a complete street closure and crane lift over an eleven-story building • Developed project resource (labor, material, equipment) tracking system to better coordinate projects • Developed financial forecasting process to more accurately track revenue and billing

Charlotte, North Carolina, Us

• Sales and design of mechanical and building automation projects throughout Southern California• Prospect and develop relationships with key accounts in effort to grow footprint in the market• Collaborate with General Contractors on development of project opportunities• Meet with, present to, and negotiate with C-Level decision makers for owner-direct sales opportunities• Develop relationships with General Contractors, Mechanical Contractors, and Electrical Contractors in an effort to build a network of active partnerships• Research and identify competitive construction opportunities in the Building Automation market• Design comprehensive building automation systems including scope matrix, pre-sale design drawings, and proposal development• Utilize Salesforce for activity tracking, internal communication, and record keeping• Assisted with the development and training of new Sales Engineers

Us

NOTE: Carrier Sales and Distribution was purchased by Russell Sigler Inc. in April 2010•Manage the daily activities of 6 remotely located Residential HVAC Technical Support Reps/Training Instructors•Developed and implemented a new customer relationship management tool with Zoho.com for use as customer service ticketing system, data tracking, and Team collaboration •Conduct large scale presentation to regional dealer groups in an effort to educate and promote the Dealer Programs •Establish relationships with existing dealers and assist the sales team with acquiring new accounts•Development, implementation, and maintenance of a service prioritization process exclusive to dealers that participate in specific programs•Development and delivery of a comprehensive technical training program for dealers that includes industry certification programs such as NATE, EPA, and Puron certification•Development and delivery of training programs for internal managers and team members in order to increase organizational efficiency•Review and analysis of warranty and sales data to pre-emptively identify training opportunities •Responsible for assessing warranty related issues, negotiating with customers to resolve conflicts and determine financial obligation of the organization

Us

•Manage the daily activities of 11 remotely located Technical Support Representatives providing over-the-phone and on-site assistance to HVAC contractors throughout California and parts of Nevada•Utilize and administer Salesforce.com account for ticketing management and company collaboration•Use Salesforce.com to track customer service utilization rates and and deliver weekly reports to executive management•Coordination with dealers and sales team to identify dealership growth opportunities•Development and delivery of a comprehensive technical training program for dealers that includes industry certification programs such as NATE, EPA, and Puron certification•Development of procedures and process documentation to increase efficiency in a new organization•Directly responsible for the financial analysis and success of the Dealer Training Program•Responsible for assessing warranty related issues, negotiating with customers to resolve conflicts and determine financial obligation of the organization

Armonk, New York, Ny, Us

• Responsible for managing projects for a team of 19 remotely located technicians while coordinating efforts with other service delivery teams in the organization• Direct accountability for high impact projects in support of data storage and data backups for the Walt Disney IT environment• Managed the process if inventorying all servers in the entire Disney network and the subsequent development of a program to establish a complete backup solution over the entire environment• Managed the deployment of software solutions to close existing gaps in the backup solutions• Responsible for presenting data to IBM Senior Executives and the Walt Disney Company Chief Information Officers• Self motivated and able to remain effective while working from a virtual office• Directly accountable for projects involving: ◦ Security implementation and compliance ◦ Data gathering and backup scheduling for data centers throughout the enterprise ◦ Transition and development of support efforts for remote locations ◦ New process development for transitioning IT environment ◦ Implementation of new software and hardware tools ◦ Customer satisfaction and service level agreement compliance efforts

Us

• Directly accountable for the overall implementation and supervision of projects, including:• Development of project plans and scope documents• Design and development of building automation drawings• Estimation of labor and material costs• Procurement of material and sub-contractors• Sequence of operation for HVAC systems• Responsible for developing and conducting routine training for technicians and sub-contractors• Supervised the field installation, start-up, commissioning and implementation of large HVAC and building automation projects• Develop and implement start-up and commissioning procedures• Perform customer delivery, progress and closeout meetings

Associates, General

Diploma, General