• Responsible for Narrative department road map creation and maintenance, resource and capacity planning, risk management, internal interdepartmental stakeholder management, task creation, backlog management, company-wide Jira & Confluence administration, and narrative team Scrum ceremonies• Participated in external stakeholder management and communication • Led multidisciplinary team of 24 narrative designers, audio designers, animators and QA on narrative content of Journey to Foundation• Served as the direct manager for team of 5 Narrative Designers and secondary manager of 4 writers, working with individuals to establish SMART goals, gather learning resources, create career goals and manage and guide their reviews and goals with consistent and constructive feedback• Managed narrative team hiring efforts by writing job descriptions and overseeing and participating in the interview process for prospective candidates • Established, participated in and iterated on Peer Review process for Narrative Designers, Animators and Writers• Created tools and processes for tracking all narrative elements and statuses including implementation status, voice over recording status, and casting• Responsible for talent casting and supported direction of voice over talent to align with narrative vision• Produced localization efforts through database management, knowledge base and additional language VO casting• Acted as lead coordinator with marketing teams on creation of trailers and coordinated obtaining global ratings systems certifications

• Responsible for project wide road map & gantt chart creation and maintenance, risk management, internal interdepartmental stakeholder management, task creation, backlog management, company-wide Jira & Confluence administration, and whole team Scrum ceremonies• Participated in external stakeholder management and communication • Assisted in leading multidisciplinary team of 22 engineers, artists, writers, and designers on the creation of B-Real Monster Buds and Live Ops of Cheech & Chong: Bud Life• Established, participated in and iterated on Peer Review process for designers, artists and writers• Participated in narrative story implementation via Unity, and provided constructive feedback to team on all elements of game

• Responsible for whole project road map creation and maintenance, resource and capacity planning, risk management, internal interdepartmental stakeholder management, task creation, backlog management, company-wide Jira & Confluence administration, and narrative team Scrum ceremonies• Led project direction and overall vision for project from pre-early access release through early access release. Primary focus on FTUE, UI, and UX design iteration and evolution• Led external stakeholder management and communication • Led a multidisciplinary team of 18 engineers, designers, artists and QA in the creation of Axis & Allies 1942 Online• Served as the direct manager for team of 2 game and system designers and secondary manager of 6 web developers and 4 QA analysts, working with individuals to establish SMART goals, gather learning resources, create career goals and manage and guide their reviews and goals with consistent and constructive feedback• Managed team hiring efforts by writing job descriptions and overseeing and participating in the interview process for prospective candidates • Created tools and processes for tracking project status including burn up & down charts and EVM plans• Acted as lead coordinator with marketing teams on creation of trailers and external community management and communication

• Responsible for Customer Support department road map creation and maintenance, resource and capacity planning, internal interdepartmental stakeholder management, task creation, backlog management, company-wide Jira & Confluence administration, and narrative team Scrum ceremonies• Participated in external stakeholder management and communication• Led multidisciplinary team of 4 industrial designers, IT, and QA on support for United Academy and VR Simulator Projects• Served as the direct manager for team of 2 Customer Support personnel, working with individuals to establish SMART goals, gather learning resources, create career goals and manage and guide their reviews and goals with consistent and constructive feedback• Created tools and processes for tracking all customer support requests and self-help documentation, including support website and Service Desk

• Responsible for Quality Assurance department creation and management, resource and capacity planning, risk management, internal interdepartmental stakeholder management, bug filing, agile, scrum and kanban methodology training, company-wide Jira & Confluence administration• Participated in external stakeholder management and communication• Participated in cinematic training content implementation via Unity, and provided constructive feedback to team on all elements of training content• Participated in flash content implementation, and provided constructive feedback to team on all elements of training content• Participated in direct, hands on heavy equipment training content for AWP, Forklifts and Scissor Lifts, and provided constructive feedback to team on accuracy of VR training content and web delivery content• Created tools and processes for tracking and creating test plans, equipment operation guidelines and procedures, automated testing practices, weekly bug reports, and 3D model and asset optimization passes• Served as the direct manager for team of 5 QA Analysts, working with individuals to establish SMART goals, gather learning resources, create career goals and manage and guide their reviews and goals with consistent and constructive feedback• Participated in sales and demoing of product to prospective clients and funding organizations

Instructor for Teen Video Game Design summer camp series at Red Deer College. Designing course content and curriculum, directly teaching the kids many aspects of game development and effectively project managing their teams in order to complete their games within the 1-week schedule.

• Responsible for Quality Assurance testing and bug filing on Dragon Age: Origins, Dragon Age 2 and all related DLC/Expansion packs for both titles. Uncredited QA Testing on Mass Effect 2, Mass Effect 3 and Star Wars: The Old Republic• Participated in internal stakeholder management and communication• Specialized in Narrative and Design Quality Assurance, with a focus on cinematic content, writing and combat design• Participated in design and scrum meetings for various aspects of each game, focusing on providing a QA voice within each group• Acted as primary QA point of contact for several major elements of each game, including whole DLC packages and critical path story elements• Participated in design process of in-game puzzle, writing and combat elements through in-person collaboration with respective designers• Created tracking documents and processes for test plan creation and execution, stakeholder communication and overall department and project status updates to key internal stakeholders• Participated in marketing demos and asset gathering tasks