• Hosted 25 virtual events including all marketing, registration, tech support, and post-production assets• Created and facilitated in-person networking and recruitment events exceeding client expectations • Created and managed an Ambassadors community of 500+ who referred 20% of applicants• Built and managed monthly communication between 1800+ education partners contacts• Utilized Webflow, Sendgrid, Discord, Gsuite, Airtable, and GrooveHQ to manage communities• Facilitated culture building sessions for distributed team of 40 using creative modules and activities

• Created ‘remote externship’ business model with co-founders • Assumed all non-finance and non-coding responsibilities including recruitment and management of staff (12), end-to-end student success (2500+), and B2B client management (10) using Retool technology• Created career curriculum for domestic and international students seeking jobs and internships

• Supervised end-to-end career coaching products for ~250 students, up to 10 coaches, and 500+ advisors • Oversaw relationships with international education partners and sales team

• Sourced candidates, research and track new methods of outreach, create and edit recruitment messaging• Contributed to cross functional discussions regarding new company initiatives like branding, Support efficiencies, increasing social media engagement• Provided email support to over 2,000 customer inquiries a month• Collaborated with company leadership and product development to enhance UX by being the voice of the user• Managed and tag inquiries received from in-app emails, App Store, and Google Play Store reviews• Worked with the triage team to track down and resolve customer-reported bugs• Connected with users to understand their unique use cases and advocate for their requested features

• Coached 300+ students successfully through readmission, registration, and graduation processes • Managed rosters of 2500 students, 60% roster increase from Q3 to Q4 of 2017• Launched and nurture 3 thriving partnerships with founding team• Led 4 coaching model initiatives to inform knowledge base and provide continued support to students• Co-created and facilitated a fully online onboarding process for new coach hires• Collaborated with colleagues to implement best practices in the areas of student outreach and retention, organizational operations, and client/partner relations• Brainstormed and help implement innovative ways to scale the company including technology, product development, and other tech company partnerships

• Served as a liaison to CampusLabs, to understand, implement and teach the product to the campus• Designed and created new assessment and reporting measures for the college• Coordinated campus-wide curriculum mapping with faculty and department directors through the review and development of course level, program level and institutional learning outcomes in CampusLabs software• Partner with Provost, Faculty Senate and committees, and Registrar's Office to establish seamless communication of information and appropriate pathways of outcomes and student success• Provide efficient and accurate support for the Chairperson of the Academic Assessment Committee • Compose and disseminate meeting agendas, developing meeting minutes and appropriate follow up

• Provided career development and services for students and alumni• Learned, operated and taught Career Management Software programs to promote student engagement with employers and career opportunities• Mentored undergraduate students who request services or who fall beneath academic standards • Provided advisement for students looking to chance their major or register for courses• Created an maintain five social media platforms establishing an online presence for the office• Served on the Middle States Commission on Higher Education Steering Committee• Acted in accordance with the institution's Catholic Jesuit Mission

• Assisted with Undergraduate Pre-Conference, First-Time Attendee Orientation, Communities Fair and more• Partnered with NUFP Intern to provide seamless support for NUFP students

• Coordinated events within the budget and standards approved by the committees and Board of Directors• Developed press releases, marketing materials and social media statuses and images for programs and events• Provided effective and efficient communication through the different chains of command• Organized and facilitated events and the Autumn Leaf Festival• Enhanced partnerships with Clarion University departments by further developing co-sponsored programs• Maintained relationships with Chamber businesses and members through media and promotions

• Created marketing material for existing and future recycling initiatives• Developed Facebook and Twitter platforms for the office with a comprehensive strategic plan for posting • Assisted with the execution of the NASPA Region II Conference• Served as a Hall Director on duty throughout the summer

• Attended training sessions to become fully knowledgeable about the students’ transition to college• Facilitated sessions for parents and students about campus life and involvement• Served as a student ambassador and assisted other university departments with representing the campus

• Assisted students and alumni with any professional career searches and resume critiques• Promoted the services offered by office, by giving in class presentations and attending orientations• Prepared for and worked Career Fairs, Experience Expos and Study Abroad Fairs

• Assisted in answering front desk phones• Provided proper information to parents and students who call questioning their financial aid• Worked with verification materials• Completed any tasks/projects requested by supervisors