Cody Rapp Email & Phone Number

New York, New York, US

• Hosted 25 virtual events including all marketing, registration, tech support, and post-production assets
• Created and facilitated in-person networking and recruitment events exceeding client expectations
• Created and managed an Ambassadors community of 500+ who referred 20% of applicants
• Built and managed monthly communication between 1800+ education partners contacts
• Utilized Webflow, Sendgrid, Discord, Gsuite, Airtable, and GrooveHQ to manage communities
• Facilitated culture building sessions for distributed team of 40 using creative modules and activities

New York, New York, US

• Created ‘remote externship’ business model with co-founders
• Assumed all non-finance and non-coding responsibilities including recruitment and management of staff (12), end-to-end student success (2500+), and B2B client management (10) using Retool technology
• Created career curriculum for domestic and international students seeking jobs and internships

New York, New York, US

• Supervised end-to-end career coaching products for ~250 students, up to 10 coaches, and 500+ advisors
• Oversaw relationships with international education partners and sales team

Remote, US

• Sourced candidates, research and track new methods of outreach, create and edit recruitment messaging
• Contributed to cross functional discussions regarding new company initiatives like branding, Support efficiencies, increasing social media engagement
• Provided email support to over 2,000 customer inquiries a month
• Collaborated with company leadership and product development to enhance UX by being the voice of the user
• Managed and tag inquiries received from in-app emails, App Store, and Google Play Store reviews
• Worked with the triage team to track down and resolve customer-reported bugs

Austin, Texas, US

• Coached 300+ students successfully through readmission, registration, and graduation processes
• Managed rosters of 2500 students, 60% roster increase from Q3 to Q4 of 2017
• Launched and nurture 3 thriving partnerships with founding team
• Led 4 coaching model initiatives to inform knowledge base and provide continued support to students
• Co-created and facilitated a fully online onboarding process for new coach hires
• Collaborated with colleagues to implement best practices in the areas of student outreach and retention, organizational operations, and client/partner relations

Batavia, NY, US

• Served as a liaison to CampusLabs, to understand, implement and teach the product to the campus
• Designed and created new assessment and reporting measures for the college
• Coordinated campus-wide curriculum mapping with faculty and department directors through the review and development of course level, program level and institutional learning outcomes in CampusLabs software
• Partner with Provost, Faculty Senate and committees, and Registrar's Office to establish seamless communication of information and appropriate pathways of outcomes and student success
• Provide efficient and accurate support for the Chairperson of the Academic Assessment Committee
• Compose and disseminate meeting agendas, developing meeting minutes and appropriate follow up

Buffalo, NY, US

• Provided career development and services for students and alumni
• Learned, operated and taught Career Management Software programs to promote student engagement with employers and career opportunities
• Mentored undergraduate students who request services or who fall beneath academic standards
• Provided advisement for students looking to chance their major or register for courses
• Created an maintain five social media platforms establishing an online presence for the office
• Served on the Middle States Commission on Higher Education Steering Committee

Washington, DC, US

• Assisted with Undergraduate Pre-Conference, First-Time Attendee Orientation, Communities Fair and more
• Partnered with NUFP Intern to provide seamless support for NUFP students

Clarion, PA, US

• Coordinated events within the budget and standards approved by the committees and Board of Directors
• Developed press releases, marketing materials and social media statuses and images for programs and events
• Provided effective and efficient communication through the different chains of command
• Organized and facilitated events and the Autumn Leaf Festival
• Enhanced partnerships with Clarion University departments by further developing co-sponsored programs
• Maintained relationships with Chamber businesses and members through media and promotions

Alfred, NY, US

• Created marketing material for existing and future recycling initiatives
• Developed Facebook and Twitter platforms for the office with a comprehensive strategic plan for posting
• Assisted with the execution of the NASPA Region II Conference
• Served as a Hall Director on duty throughout the summer

Clarion, PA, US

• Attended training sessions to become fully knowledgeable about the students’ transition to college
• Facilitated sessions for parents and students about campus life and involvement
• Served as a student ambassador and assisted other university departments with representing the campus

Clarion, PA, US

• Assisted students and alumni with any professional career searches and resume critiques
• Promoted the services offered by office, by giving in class presentations and attending orientations
• Prepared for and worked Career Fairs, Experience Expos and Study Abroad Fairs

Clarion, PA, US

• Assisted in answering front desk phones
• Provided proper information to parents and students who call questioning their financial aid
• Worked with verification materials
• Completed any tasks/projects requested by supervisors

Master'S Degree, College Student Personnel

Bachelor Of Science, Liberal Studies