Cody Redin Email & Phone Number

Dallas/Fort Worth Area

Dell

• Determine components that need to be added to the parts database based on the new design
• Add the proper parts and parts hierarchies to the database through the change request process.
• Provide a complete and validated bill of materials (BoM) for the new or revised platform
• Develop detailed physical configuration rules for use in defining the configuration tool logic and user interface
• Develop the config tool rules from engineer guidelines, input them into the configuration… Show more
• Develop the config tool rules from engineer guidelines, input them into the configuration database, and maintain the database as new part & pricing updates are released by our partners. Show less

Richardson, TX

Dallas/Fort Worth Area

DCTPeak HostingAugust 2015 – Present Dallas/Fort Worth Area- Provide troubleshooting support for servers, infrastructure and network connectivity problems- Perform install, upgrade, replace, server devices and network components as needed- Diagnose and repair server errors, infrastructure, and network devices- Deploying massive production servers- Meeting.

Technical Assistance Associate Team Lead- Train my team on data center operations, facility operations checking HVAC equipment, generators, floor PDUs and security checks.customer facing helping customers on the data center floor, finding packages, racking equipment in the customers rack. Overlook the ticket queue to make sure all tickets are documented.

Brentwood TN

At geek squad I worked in a fast paced environment performing customer service roles such as returning purchased items, all the way to pulling hard drives and performing data backups, trouble shooting software/hardware problems, writing up services orders for computers, and also working with Microsoft Surface tablets and Apple iPads.

Audio Engineering

At Dark Horse it was a three month crash course on audio engineering. It was a very fast paced and hands on course.

Education record