Own Domo's data partnering efforts and strategy with data providers, SaaS organizations, and our customers.

Acted as a key member of the executive team focused on Product and UX. Managed a organization of 5 PMs and 5 UX designers. Drove efforts to develop and deploy key product enhancements like Compass, Recipe Builder, additional project visualizations, program management, SMS messaging, and updated reporting to improve our differentiation and customer alignment. Also oversaw efforts to update our design system and extend our web app to allow for future experience growth. Worked closely with our CTO to balance our new feature development efforts with our technical debt initiatives and were able to release enhancements while also improve the quality and reliability of our product.Owned research and development of strategic options and an investment areas to consider for product expansion. Built case and presented it to other executives and our board as a continuing dialogue as we evaluated company roadmap.

As the Solutions Manager for Stream Analytics, I focus on customer's real-time data needs. Whether it is a retail customer looking to better understand inventory movement or a telecommunications company working to proactively detect network usage anomalies, our team builds foundational patterns that allow companies to move quickly from need to value-add solution.

Taught a course on database analysis and design with a focus on MySQL, Alteryx, AppSheet, and BigQuery.

As a product manager, I collaborated with our customers and coordinated the design and approach for application solutions targeted at solving business needs.

As a product evangelist, I build bridges between our customer's needs and our product capabilities. I work closely with our customers and customer-facing teams to identify what could drive value and introduce our product teams into the conversation to hone and realize that value. I also work closely with our product teams and thought leaders to identify and disseminate best practice to our customers.

As a Sr. Manager over Technical Solutions I managed of team of 7 skilled data and technology practitioners to deliver scalable solutions that met our customer's needs. As part of this role, I orchestrated different team models to meet customer needs at scale and meet specific customer needs where relationships are critical. Our efforts, in concert with our CSM counterparts, drove strong retention and surfaced opportunities for additional account growth. I also worked closely with our Product team to surface customer needs.

My team seeks for opportunities to invest in our customers in ways that provide a meaningful impact. We do this by combining our business acumen with our love of technology and innovation using tools like SQL, Python, and web development technologies. We also seek to identify and distribute best practices for data architecting, insight storytelling, and organizational governance.

Worked with customers to identify opportunities to meet business need and drive value in new ways using technology. Also focused heavily on innovations and efficiencies that would drive scalability within Domo across a diverse customer base.

Identified and implemented innovative solutions to improve our customer's journey from pre-sales through implementation and growth.

Worked with some of Domo's largest prospective and existing accounts to identify solutions that aligned to their business objectives.

Worked with our Media and Entertainment group as both a business and technical consultant.

Worked with some of our largest customers to define quick wins and technical solutions.

Managed a technical consulting pod focused on financial systems. Worked on special projects to streamline connectivity and data efficiency.

- Integrated customers across a variety of industries with the Domo business intelligence platform- Proposed and developed underlying data sources and actionable KPIs designed to answer key business questions

Product Manager for a Data Team focusing on product data and third party integration

- Performed a high-level gap analysis of an acquired company’s merchandising, fulfillment, and customer solutions business processes in order to isolate functionalities that would require rework and change management- Worked with engineers to identify potential solutions that minimized development effort and cost

- Gathered requirements, assisted in the design, and provided product support for a new shipping model and streamlined promotional functionalities for a $7 million+ website- Collaborated with an international engineering team using the Agile development framework to ensure appropriate product development for key cart and checkout functionalities during a replatforming effort - Developed a webpage for the Marketing department to test promotional content against various CSS templates

- Performed a current state analysis and proposed an ideal future state definition for a client's Identity and Access Management (IAM) environment and strategy- Performed wireless access point security assessments at 10 physical locations to help a health care company work towards achieving Payment Card Industry (PCI) compliance goals- Installed and/or customized an Oracle Identity Manager (OIM) for five different clients to provide integration with Active Directory, Exchange, Oracle E-Business Suite, AIX servers, mainframes, and custom interfaces - Developed custom adapters in Java for OIM solution using core APIs to meet account provisioning and reconciliation requirements - Developed web interface capabilities for OIM using Struts 2, Java, and JSP to satisfy client's system access approval needs - Provided demos and trainings to key client stakeholders

- Monitored BYU and LDS Church network devices and more than 500 servers to ensure reliability and mitigate downtime - Provided 2nd level support for BYU students and employees via phone - Created 11 Knowledge Base articles to improve issue response efficiency

- Helped design and build-out a new, larger data center to prepare for increased Q4 sales - Prepared switch maps and designed clean cable management for more than 50 servers - Calculated and ordered logistical supplies for key portions of the data center build - Managed the racking and cabling of more than 20 servers during a single night data center migration

- Provided English classes and other service to members of the local community - Learned how to effectively communicate in Spanish - Scheduled daily work activities for myself and at least one other individual - Assisted in training, counseling, and supporting up to 7 other representatives