Superior cross-utilized agent with seven years commercial airline experience, where success is measured by the absolute minimum time on the ground. Expertise in the areas of cargo management, weight and balance calculations, safety protocols, maintaining a customer-centered focus at all times, de-icing aircraft in heavy active precipitation, safe operation of all ramp equipment, conducting operational audits, and providing certified training instruction and guidance to airline staff regarding FAA and company regulations. Recognized for exemplifying goals of teamwork, positive motivation, and dependability. Highly motivated, goal-oriented professional who works well both in teams and individually.
Listed skills include Customer Service, Delta Airlines Computer System, United Airlines Computer System, Spanish Speaking, and 10 others.