Coen Tjon A Joe Email & Phone Number

Hi there! I’m Coen, currently based in Copenhagen and working as a Business Support Specialist at Trustpilot. I’m passionate about helping businesses with technical implementations and solving problems to ensure they get the most out of our platform. With a background in customer service optimization, I thrive on problem-solving and driving initiatives that enhance efficiency and performance.Previously at Swapfiets, I led key projects like the implementation of HubSpot and Aircall to streamline operations and improve the customer experience. My background in Applied Psychology gives me a unique perspective on how people interact with systems, and I love using those insights to deliver practical solutions.What drives me? A desire to connect with people, build processes that work, and foster growth both within teams and businesses. When I’m not working, you’ll find me creating Spotify playlists, experimenting in the kitchen, or playing a round of padel. Feel free to connect—always happy to chat about business solutions, leadership, or music!

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  Senior Business Support Agent

  Trustpilot

  Oct 2024 - Present - Kopenhagen En Omgeving

  I specialize in troubleshooting technical issues, reporting bugs, and resolving complex problems for businesses. I serve as a key point of contact, bridging communication between our customers and internal tech teams to ensure smooth implementation and quick issue resolution.