Chana Cohen Email & Phone Number

Jerusalem, Israel

-Simultaneously oversee and manage upwards of 200 accounts using Salesforce CRM dashboard and other tools-Provide excellent customer service by responding to customer in a timely manner, attending to their needs and addressing their issues-Maintain a high level of outbound communication, via emails, phone calls, Zoom and in-person meetings-Liaise with different government bodies to advocate on behalf of the customer-Assist with and host webinars, giving over information about… Show more -Simultaneously oversee and manage upwards of 200 accounts using Salesforce CRM dashboard and other tools-Provide excellent customer service by responding to customer in a timely manner, attending to their needs and addressing their issues-Maintain a high level of outbound communication, via emails, phone calls, Zoom and in-person meetings-Liaise with different government bodies to advocate on behalf of the customer-Assist with and host webinars, giving over information about the immigration process in a clear and concise manner Show less

Jerusalem, Israel

-Collaborated with sales team to identify potential leads and opportunities-Qualified and made initial contact with leads -Managed and nurtured relationships with existing clients by maintaining high level of communication and follow-up-Addressed and resolved customer issues in a timely and professional manner, ensuring customer satisfaction and retention-Monitored recorded sales calls to ensure sales were being made in compliance with company rules and regulations -Wrote up… Show more -Collaborated with sales team to identify potential leads and opportunities-Qualified and made initial contact with leads -Managed and nurtured relationships with existing clients by maintaining high level of communication and follow-up-Addressed and resolved customer issues in a timely and professional manner, ensuring customer satisfaction and retention-Monitored recorded sales calls to ensure sales were being made in compliance with company rules and regulations -Wrote up detailed reports of each sale and provided feedback to the sales team and their managers -Collected data and compiled reports based on findings in order to improve company processes and drive revenue growth Show less