After a long career in IT, I joined the ADN Family team as a real estate advisor- Strong Engagement - Ability to work in a complex and international environment - Ability to cope with high peak workloads, short deadlines and significant pressure
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Customer Success ManagerMedadomParis, Fr -
Chargé D'Affaires E-Santé Secteur 93 And Est ParisienMedadomParis, Fr -
Conseiller En Immobilier NeufAdn Family Jun 2022 - PresentVille De Paris, Île-De-France, FranceCOMPARATEUR EN IMMOBILIER NEUFÉTUDE FINANCIÈRE ET FISCALE PERSONNALISÉEÉTUDES COMPARATIVES DE LOGEMENTS NEUFS -
Responsible Of Internal Operations / Salesforce Digital Practice ~70 People (South Europe Perimeter)Dxc Technology Sep 2017 - Dec 2021Paris La Défense• Negotiation and management of services contracting relationship with partners• Responsible of staffing, centralization of sourcing requests for projects - Staffing rate optimisation• SPOC for the Practice regarding all the organizational aspects of projects• Coordination between entry and exit of missions with capitalization of deliverables• Follow up and management of KPIs related to the consultant’s activity (staffing rate, occupancy rate, forecast)• Management of consultants during Intercontract (CV database consolidation, follow-up of trainings plans and certifications)• In charge of internal processes for all projects in coordination with the Purchasing, Legal, Supply Chain, Sales departments• Problem management related to the services contracting, contracts, purchases, payments, etc …• People Manager: Follow up of 5 people/an• Setting and follow up of annual goals, training and career plans -
Service Delivery Manager Nokia Account (Emea Perimeter)Hewlett Packard Entreprise 2009 - 2017Meudon, Île-De-France, France• Handle all customer's “non-standard“ Infrastructure requests (Cloud migration, Network, Refresh plan, Moving site …) - ~30 requests/an, value ~1M€• Managed the end-to-end bid process, from receipt of a client’s project request, through to proposal, client approval and delivery completion• Identify and leverage appropriately skilled and relevant resources for the completion of service request proposals• Work with customer to scope and qualify new service requests and prepare related proposals with different Project Managers per domain• Compliance with quality and contractual service levels (SLA)• Customer's and Project Team meetings follow up & communication -
Service Delivery Manager (International Environnement)Alcatel-Lucent Enterprise 2007 - 2009Massy, Île-De-France, France• Involvement in the management of the service catalog (Infrastructure & Application), dedicated to Alcatel• Close collaboration with the different BUs for the definition of solutions and pricings• Validation of solutions with internal partners• In charge of communication with business and IT stakeholders -
Incident Manager (It Infrastructure)Alcatel-Lucent Enterprise 2005 - 2007Massy, Île-De-France, France• Monitoring and management of customer incidents per type of criticity• Assignment and coordination with all technical teams for tickets resolution• In charge of communication with IT Business Partners and Alcatel site Managers -
Service Desk RepresentativeAlcatel-Lucent Enterprise 2001 - 2005Vélizy-Villacoublay, Île-De-France, France• IT support and training of Office Managers in Alcatel campus of Velizy• Centralization and management of HW and SW issues and needs for a dedicated Business Unit -
Office Support ManagerAlcatel-Lucent Enterprise 1995 - 2001Meudon, Île-De-France, France• Responsible for microcomputer office for a perimeter of 150 users, incident management, software release management• Management of 2 technicians -
Microcomputing Maintenance Project ManagerCegelec Atemi (Alcatel Alstom) 1988 - 1995Montesson, Île-De-France, France• Key account micro-computing Project Management• Management and follow up of major accounts
Bruno C. Education Details
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Alcatel UniversityMba Equivalent -
Lycée Polyvalent Jean Jaurès - ArgenteuilElectrotechnique
Frequently Asked Questions about Bruno C.
What company does Bruno C. work for?
Bruno C. works for Medadom
What is Bruno C.'s role at the current company?
Bruno C.'s current role is Customer Success Manager.
What schools did Bruno C. attend?
Bruno C. attended Alcatel University, Lycée Polyvalent Jean Jaurès - Argenteuil.
Who are Bruno C.'s colleagues?
Bruno C.'s colleagues are Emmanuelle Langeron, Naomi Viltard, Thibault Fromageot, Fabien M., Alexandre Z., Nabil Hakkar, Dorian Hirlemann.
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Expert Reconnu En Formation Professionnelle, Jury Des Titres Professionnels Chez DeetsFrance
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