Bruno C.

Bruno C. Email and Phone Number

Customer Success Manager @ MEDADOM
Paris, FR
Bruno C.'s Location
Greater Paris Metropolitan Region, France
About Bruno C.

After a long career in IT, I joined the ADN Family team as a real estate advisor- Strong Engagement - Ability to work in a complex and international environment - Ability to cope with high peak workloads, short deadlines and significant pressure

Bruno C.'s Current Company Details
MEDADOM

Medadom

View
Customer Success Manager
Paris, FR
Website:
medadom.com
Employees:
191
Bruno C. Work Experience Details
  • Medadom
    Customer Success Manager
    Medadom
    Paris, Fr
  • Medadom
    Chargé D'Affaires E-Santé Secteur 93 And Est Parisien
    Medadom
    Paris, Fr
  • Adn Family
    Conseiller En Immobilier Neuf
    Adn Family Jun 2022 - Present
    Ville De Paris, Île-De-France, France
    COMPARATEUR EN IMMOBILIER NEUFÉTUDE FINANCIÈRE ET FISCALE PERSONNALISÉEÉTUDES COMPARATIVES DE LOGEMENTS NEUFS
  • Dxc Technology
    Responsible Of Internal Operations / Salesforce Digital Practice ~70 People (South Europe Perimeter)
    Dxc Technology Sep 2017 - Dec 2021
    Paris La Défense
    • Negotiation and management of services contracting relationship with partners• Responsible of staffing, centralization of sourcing requests for projects - Staffing rate optimisation• SPOC for the Practice regarding all the organizational aspects of projects• Coordination between entry and exit of missions with capitalization of deliverables• Follow up and management of KPIs related to the consultant’s activity (staffing rate, occupancy rate, forecast)• Management of consultants during Intercontract (CV database consolidation, follow-up of trainings plans and certifications)• In charge of internal processes for all projects in coordination with the Purchasing, Legal, Supply Chain, Sales departments• Problem management related to the services contracting, contracts, purchases, payments, etc …• People Manager: Follow up of 5 people/an• Setting and follow up of annual goals, training and career plans
  • Hewlett Packard Entreprise
    Service Delivery Manager Nokia Account (Emea Perimeter)
    Hewlett Packard Entreprise 2009 - 2017
    Meudon, Île-De-France, France
    • Handle all customer's “non-standard“ Infrastructure requests (Cloud migration, Network, Refresh plan, Moving site …) - ~30 requests/an, value ~1M€• Managed the end-to-end bid process, from receipt of a client’s project request, through to proposal, client approval and delivery completion• Identify and leverage appropriately skilled and relevant resources for the completion of service request proposals• Work with customer to scope and qualify new service requests and prepare related proposals with different Project Managers per domain• Compliance with quality and contractual service levels (SLA)• Customer's and Project Team meetings follow up & communication
  • Alcatel-Lucent Enterprise
    Service Delivery Manager (International Environnement)
    Alcatel-Lucent Enterprise 2007 - 2009
    Massy, Île-De-France, France
    • Involvement in the management of the service catalog (Infrastructure & Application), dedicated to Alcatel• Close collaboration with the different BUs for the definition of solutions and pricings• Validation of solutions with internal partners• In charge of communication with business and IT stakeholders
  • Alcatel-Lucent Enterprise
    Incident Manager (It Infrastructure)
    Alcatel-Lucent Enterprise 2005 - 2007
    Massy, Île-De-France, France
    • Monitoring and management of customer incidents per type of criticity• Assignment and coordination with all technical teams for tickets resolution• In charge of communication with IT Business Partners and Alcatel site Managers
  • Alcatel-Lucent Enterprise
    Service Desk Representative
    Alcatel-Lucent Enterprise 2001 - 2005
    Vélizy-Villacoublay, Île-De-France, France
    • IT support and training of Office Managers in Alcatel campus of Velizy• Centralization and management of HW and SW issues and needs for a dedicated Business Unit
  • Alcatel-Lucent Enterprise
    Office Support Manager
    Alcatel-Lucent Enterprise 1995 - 2001
    Meudon, Île-De-France, France
    • Responsible for microcomputer office for a perimeter of 150 users, incident management, software release management• Management of 2 technicians
  • Cegelec Atemi (Alcatel Alstom)
    Microcomputing Maintenance Project Manager
    Cegelec Atemi (Alcatel Alstom) 1988 - 1995
    Montesson, Île-De-France, France
    • Key account micro-computing Project Management• Management and follow up of major accounts

Bruno C. Education Details

  • Alcatel University
    Alcatel University
    Mba Equivalent
  • Lycée Polyvalent Jean Jaurès - Argenteuil
    Lycée Polyvalent Jean Jaurès - Argenteuil
    Electrotechnique

Frequently Asked Questions about Bruno C.

What company does Bruno C. work for?

Bruno C. works for Medadom

What is Bruno C.'s role at the current company?

Bruno C.'s current role is Customer Success Manager.

What schools did Bruno C. attend?

Bruno C. attended Alcatel University, Lycée Polyvalent Jean Jaurès - Argenteuil.

Who are Bruno C.'s colleagues?

Bruno C.'s colleagues are Emmanuelle Langeron, Naomi Viltard, Thibault Fromageot, Fabien M., Alexandre Z., Nabil Hakkar, Dorian Hirlemann.

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