Chen Cohen
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Chen Cohen Email & Phone Number

Enterprise Technical Customer Success Manager. at Applicaster
Location: New York, New York, United States 8 work roles 1 school
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Current company
Role
Enterprise Technical Customer Success Manager.
Location
New York, New York, United States
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Chen Cohen is listed as Enterprise Technical Customer Success Manager. at Applicaster, a company with 45 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Chen Cohen.

Chen Cohen previously worked as Senior Technical Program Manager at Jedox and Solutions Architect at Jedox. Chen Cohen holds Bachelor Of Arts (B.A.), Business Management And Information System from The College Of Management Academic Studies.

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Applicaster

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About Chen Cohen

Chen Cohen is a performance-driven, strategic, and process-focused Solutions Architect, showcasing proven success in delivering complex technical programs from concept to execution while enhancing customer satisfaction and reducing operational costs. She earned a winning reputation for supporting field controllers across 50+ countries within diverse regions, including Asia Pacific, India, Greater China, Middle East Africa, Eastern Europe, and Latin America. She offers 13+ years of transferable experience in optimizing growth opportunities, achieving target goals, and increasing engineering productivity via robust tools and process improvements. She leverages innovative technology to automate functions, facilitate process improvements, streamline operations, and generate cost optimization while driving organization-wide efficiency, effectiveness, and productivity. She drives business growth and expansion by prioritizing key performance indicators and aligning project functions with business objectives while motivating project teams to complete critical tasks on time and with excellence.As a concept-to-completion driver, Chen manages technical projects and initiatives while utilizing prioritization, multitasking, and time management skills to produce deliverables on time, under budget, and in alignment with requirements. She demonstrates verifiable success in developing high-quality solutions, adapting seamlessly to change, and executing transformational initiatives while turning around underperforming operations, systems, and processes. She possesses a proven track record of consistently exceeding expectations and earning increased responsibilities and promotions based on performance excellence and contributions toward organization success. She oversees datacenter programs from concept to completion, involving installing and ensuring high-quality data servers and network equipment while increasing business value via program delivery across multiple dimensions.Through dedication toward promoting a culture of performance and accountability, Chen utilizes a collaborative leadership style to empower personnel in achieving organization objectives while administering coaching, mentoring, training, and development initiatives to elevate team performance and synergy. She designs, implements, and optimizes end-to-end innovative and scalable architecture solutions across the organization while analyzing business requirements and translating into comprehensive technical architectures.

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Applicaster
Applicaster
Enterprise Technical Customer Success Manager.
New York, NY, US
Website
Employees
45
AeroLeads page
8 roles · 17 years

Chen Cohen work experience

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Enterprise Technical Customer Success Manager.

New York, NY, US

Senior Technical Program Manager

New York, NY, US

Solutions Architect

Current

Boston, Massachusetts, United States

  • TECHNICAL PROJECT LEADERSHIP | AGILE METHODOLOGIES | BUSINESS VALUE OPTIMIZATION DATACENTER PROGRAM MANAGEMENT | DATA SERVER INSTALLATION | CLIENT ENGAGEMENT
  • Assume a multifaceted technical project lead role, collaborating with Microsoft teams to support end-to-end implementation processes, design entire systems, and devise documentation.
  • Showcase advanced project management capabilities, supervising dynamic teams of up to (4) personnel as a Solutions Architect while leading multiple projects in an agile environment.
  • Build mutually beneficial client relations, generating technical solutions and guiding developers to achieve design outcomes while gathering feedback and ensuring successful go-live launches.
  • Drive business growth by prioritizing key performance indicators (KPIs) and aligning project functions with business objectives while motivating project teams to complete critical tasks on time.
  • Coordinate across commercial industries/professional consultants to optimize cash flow, P&L, balance sheet, and HR models while executing solutions to reorganize data, improve forecasting, and streamline budgeting.
2021 - Present ~5 yrs 4 mos

Team Lead – Senior Product Consultant

Boston, Massachusetts, United States

  • BUDGETING & FORECASTING | POST-PRODUCTION DEPLOYMENT | QUALITY ASSURANCEUSER EXPERIENCE (UX) | PROJECT PLANNING | CROSS-BORDER OPERATIONS MANAGEMENT
  • Provided best-in-class support to field controllers with daily operations across 50+ countries such as Asia Pacific, India, Greater China, Middle East Africa, Eastern Europe, and Latin America.
  • Led strategic planning and budgeting initiatives, directing a team of (4) Jedox developers to provide value-added insights and create solutions aligned with enterprise and department requirements.
  • Performed post-production deployment reviews, executing enhancements to elevate deliverables quality and workflows, thus increasing productivity/user satisfaction.
  • Delivered presentations on advanced e-Budgeting systems to diverse audiences of 60+ controllers.
  • Collaborated cross-functionally with CFOs and senior financial management to optimize the user experience.
Feb 2020 - 2021

Microsoft, Lead Business Analyst And Developer

Boston, Massachusetts, United States

  • FINANCIAL MANAGEMENT | SYSTEM OPTIMIZATION | PRODUCT UTILIZATIONSYSTEM ADOPTION | PROJECT EXECUTION | DATA IMPROVEMENT | SYSTEM DEPLOYMENTPROJECT MANAGEMENT LIFECYCLE | OPERATIONAL EFFICIENCY OPTIMIZATION
  • Organized interactions with senior financial management to optimize system user experience while providing comprehensive training to increase product utilization, thus enhancing user proficiency and system adoption.
  • Steered and directed Microsoft Projected Revenue System Development initiative to streamline the global user information collection process, thus improving data accuracy and operational efficiency.
  • Worked with diverse teams, including technical/non-technical personnel, executive leadership, partners, and customers to achieve strategic long-term business goals and objectives on a year-over-year basis.
  • Maintained responsibility for documentation and leading diverse teams to ensure seamless project execution.
  • Gathered and analyzed business requirements while ensuring alignment with organizational objectives.
2016 - Feb 2020

Outsourcing Consultant/Lead Business Analyst - Client: Amdocs

Tel-Aviv, Israel

  • CLIENT-CENTERED CONSULTATION SERVICES | CAPACITY PLANNING SYSTEM INTEGRATIONPRODUCT PERFORMANCE IMPROVEMENT
  • Administered training, assessment, and education for new employees in the BI Development Department while introducing new capacity planning system processes for a company with 5K+ employees.
  • Provided client-centered consultation services, presenting design requirements and pre-production features to senior management while validating report enhancements in alignment with strategic objectives.
  • Integrated capacity planning system for the delivery department while enabling global monitoring of employee capacity and budget planning for Amdocs projects and initiatives.
  • Utilized Jedox and Tableau to deploy various data models, thus significantly elevating product performance.
  • Supervised a high-performing and talented team of (6) BI developers in an agile environment.
2015 - 2016 ~1 yr

Etl Developer/Oursourcing Consultant - Client Taldor

Tel-Aviv, Israel

  • BUSINESS PROCESS OPTIMIZATION | INTEGRATION PROCESS ENGINEERINGDATA FLOW MANAGEMENT | SQL QUERY WRITING | SYSTEM RELIABILITY MANAGEMENTTECHNICAL TROUBLESHOOTING | LOADING PROCESS TIME REDUCTION
  • Orchestrated weekly meetings with client representatives, identifying project specifications and building robust business processes to align project objectives with client expectations and budget requirements.
  • Engineered seamless integration processes by utilizing IBM Datastage 8.7 and Parallel, thus enhancing data flow efficiency and system reliability by following industry best practices.
  • Contributed toward optimizing SQL query performance, thus reducing loading process time 50%.
  • Developed complex SQL queries, functions, and stored procedures to analyze and troubleshoot complex issues.
  • Identified and resolved system issues and risks by employing proactive problem-solving techniques.
2010 - 2015 ~5 yrs

Ssrs Developer

Actiview

Tel-Aviv, Israel

  • SSRS REPORT GENERATION | INFORMATION DELIVERY | DATA PRESENTATIONSQL REPORTING | LAYOUT DESIGNING
  • Leveraged SQL report-generating tools, maintaining full accountability for orchestrating and seamlessly deploying in-depth SSRS reports while delivering critical information to stakeholders in a timely manner.
  • Designed layout of SSRS reports, determining innovative methods for data presentation, involving end-users.
  • Developed and maintained SQL Server Reporting Services (SSRS) reports to optimize data visualization.
  • Implemented complex reports, including parameterized, drill-through, and interactive dashboards.
  • Optimized data sets for report generation while ensuring reliable data retrieval from various data sources.
2009 - 2010 ~1 yr
Team & coworkers

Colleagues at Applicaster

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1 education record

Chen Cohen education

FAQ

Frequently asked questions about Chen Cohen

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What company does Chen Cohen work for?

Chen Cohen works for Applicaster.

What is Chen Cohen's role at Applicaster?

Chen Cohen is listed as Enterprise Technical Customer Success Manager. at Applicaster.

Where is Chen Cohen based?

Chen Cohen is based in New York, New York, United States while working with Applicaster.

What companies has Chen Cohen worked for?

Chen Cohen has worked for Applicaster, Jedox, Yael Group, and Actiview.

Who are Chen Cohen's colleagues at Applicaster?

Chen Cohen's colleagues at Applicaster include Sergio Hinojosa, Nicolás Zumalacárregui Ciriza, Levon Avetisyan, Hanna Goldovski, and Ella A..

How can I contact Chen Cohen?

You can use AeroLeads to view verified contact signals for Chen Cohen at Applicaster, including work email, phone, and LinkedIn data when available.

What schools did Chen Cohen attend?

Chen Cohen holds Bachelor Of Arts (B.A.), Business Management And Information System from The College Of Management Academic Studies.

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