Just a guy who found his passion in Cybersecurity, with over a decade of experience in sales and customer service, along with 5 years of experience in IT specifically desktop support, vulnerability management, threat hunting, incident response,phishing analysis, and log management in an enterprise setting. I found the perfect balance of being curious, thriving in chaos, and being the ultimate team player. Experience working with Windows,MacOS, and Linux operating systems, Active Directory, Endpoint Protection, IDS/IPS, Microsoft Defender, Crowdstrike Falcon, Symantec AV, Fortinet products, and Microsoft Azure. Currently hold Comptia A+,Security+, Network+, and ITIL foundations certifications all accomplished within a year of working at Louisiana Federal Credit Union as a service desk technician. Responsible for assisting with cloud management such as Microsoft Azure, vulnerability management, phishing analysis, EDR, Incident Response, log management, security audits, and other security measures to protect the company. Consistently in top 10 in sales achievements every month working for Connectivity Source. Acquiring numerous promotions and awards while working, assisted with rebranding and complete overhaul of a new company and consistently growing revenue for company annually.