As a Project Manager at Central Bank of Belize, I provide project support(direct and Indirect) on a variety of projects by guiding cross-functional teams of more than 30, including professionals, consultants, IT specialists, and expert analysts to achieve project milestones and business objectives. I oversee the implementation of: new HVAC system, HR system, database management system, annual regional security conference with an intense focus on project management stand point. I conduct the project audits at different interim throughout project life cycle while complying with international project management methodologies.• Security Management System: Monitor and control a cross-functional team in development and implementation of a security management system to improve the overall banks security structure from all perspective; perimeter intrusion, user access control, video surveillance, card management, and key management.• National Financial Inclusion Strategy Project: Provided strategic guidance in project management and formulation of strategic approaches to the implementation of each individual action plan, which form the objective of project, a national initiative to increase financial literacy throughout the country.• Building Maintenance and Service Unit Projects: Led a lot of projects by managing the implementation of new elevators, upgrading of firefighting and domestic water pumping system, new parking lot and entrance project, repair and resealing of building project, and new diesel tank implementation project.• Smaller Projects: Uniform Procurement, Project Management Day, and Social / Community Outreach.

• Opening of Accounts- personal and small business,• Foreign exchange negotiation( sale of Cash, Drafts, Wire Transfers and purchase of Cash or Cheques)• Maintenance of customer files for personal and small businesses including any updates needed such as name change, removal or addition of any signatory or joint account holder, addition of any new documentation that would change how the account is to be operated)• Deposits, withdrawals, customer queries and inquiries

During this tenure, I held full accountability for developing and executing sales action plans, managing the lending processes and procedures while adhering to laws and company's standards. I supervised multiple teams in implementation of strategies to promote top customer service. I conducted internal audit of all branch transactions while formulating and balancing reports. I developed financial planning / lending solutions framework for varied customer base.• Versed in AML (Anti-Money Laundry) polices and producers, including KYC (Know Your Customer).• Envisioned and implemented marketing campaigns to target bank initiatives and business objectives.

-Contact and workout new payment schedule with customers that are in default.-Monitor and calculate interest payments and total outstanding loan balances.-

Loans OfficerManage customer's loan portfoliopromote and sell Company's productmanage existing loans and insuring that they don't default in payment

• Conducting internal audit of all transactions at all branches. • Responsible for formulating and balancing of different reports • Visit other branches and conduct the verification of branch transactions as well upon rotation with the other QCC in the territory

• Supervisory role, manage cashiers; coach for improvement and consequence management.• Responsible for formulating and balancing of different reports • Verification and division of day’s work for cashiers• Assist Customer Service Manager wherever possible