5G Network Slice Orchestration & OSS

- Work with the sales team, mainly District Sales Managers, to provide expert services for pre-sales activities such as product demonstrations, Proof Of Concepts, Cost Benefits Analyses, etc.- Respond to Invitation To Tenders, RFPs and RFIs.- Create Solution Description documents that provide a clear description of an opportunity, including the prospect’s business description, goals for the project, products being proposed, and more.- Conduct on-site business focused… Show more - Work with the sales team, mainly District Sales Managers, to provide expert services for pre-sales activities such as product demonstrations, Proof Of Concepts, Cost Benefits Analyses, etc.- Respond to Invitation To Tenders, RFPs and RFIs.- Create Solution Description documents that provide a clear description of an opportunity, including the prospect’s business description, goals for the project, products being proposed, and more.- Conduct on-site business focused consulting to review the existing operational processes of a prospect or customer to recommend an optimal process that utilizes the pertinent products.- Act as the liaison between Sales and Professional Services for the purposes of knowledge sharing and creation of professional services estimates.- Training of partners and internal sales consultants regarding the use and demonstration of the products.- Provide technical support to the District Sales Managers during the pre-sale phases.- Undertake ad-hoc projects and activities, as directed by the Director of Solution Consulting - NA (e.g. Industry overview documents, new sales materials) Show less

Designed and Developed Telecommunications Software Applications for Worldwide Telecommunications Operators.- Reduced Software Development backlogs by 87% within 2 months into the job.- Introduced a new shift-left development process that brought down development cycle time by 31% and reduced software defects by 53%.- Coordinated 5 functional teams: Software Development, Quality Assurance, Product Manager, Project Manager and Customers.

Managed the entire Life-cycle of the consultancy project: Requirements Gathering, Development, Integration and Customer Acceptance.- Deployed the worldwide 1st IBM Tivoli Customer Experience Monitoring (CEM) system in Maxis, Malaysia’s #1 mobile operator. - Integrated 3 external systems to our CEM system to provide customer an integrated end-to-end telecommunications network view.- Coordinated project’s resources in 3 different countries (Ireland, Italy and Malaysia).

Led a new division of 7 members, accountable for scheduling, developments and deliveries of Worldwide Software Fixes, Patches and Workarounds.- Reduced defects in the entire organization’s software portfolio by 91% within 7 months.- Managed a portfolio of 3 Software Products.- Led and mentored a team of 7.- Assumed the role of IBM Customer Advocate to manage software deployment in Indosat, one of Indonesia’s largest telecommunication companies.

Managed the entire cycle of Software Design and Development.- Transitioned Software Development Team from UK to Malaysia within 13 months to cut down costs.- The key engineer trusted for critical software deliveries, received numerous financial awards for solving various critical problems.- Trained and mentored the newly established Quality Assurance team.- Mentored and responsible for 3 new team members.