Colby Keating, Mha, Crcr Email & Phone Number

Tampa, Florida, United States

• Aided in Revenue Cycle organization structure restructure, developing an approved change that included a new dept. “Payer Relations”, a new role “Mgr.RC Projects Improvement Development, and elevating the VP to a SVP.
• Price Transparency CMS compliance PM. Avoided up to $1M+ in fines and fees due to improper disclosure of price transparency for services and charges. Worked in conjunction with internal stakeholders and partnering with.
• Palantir Denials PM. Developed and lead the way for utilizing Palantir resources to combat denied claims and other delayed revenue outcomes. Developed an AI Appeals Letter and Prior Auth Packet Generation for services.
• Facilitated the creation of a vendor contract with SSI Clearinghouse as a backup to Experian Clearinghouse in case a second “Change Healthcare Incident” happens.
• Huron Consultants Integration PM. Huron signed on as a long-term consultant to revamp rev cycle process. Primary POC for getting them connected to our systems, people, and processes.
• TGHN New Hire PM: Lead efforts in conjunction with HR, People/Talent, Hiring Managers to onboardand coordinate interview efforts for 60 new FTEs in sub 3 months.

Orlando, Florida, United States

• Interviewed, hired, and trained 15+ new team members alongside and independently of assistant manager across first, second, and third shift personnel
• Regulated revenue quality pillar metrics consisting of registration demographics completion, maintaining department 99.5% Experian insurance verification, and financial responsibility forms for patient business
• Anticipated and assigned staffing coverage needs in accordance with expected patient volume demand of 180+ ED patients daily
• Created a structured 3-week onboarding and training manual for patient access new hires consisting of key learning milestones, necessary user logins, scheduled touchpoints, and flow of operations. Upon demonstration of.

Orlando, Florida, United States

• Orlando Health Team Member Advisory Council representative.
• Orlando Health Patient Experience Ambassador Committee representative.
• Epic "Ellie" EMR system Certified Super User
• Environment of Care Compliance Officer for medical practice in accordance to Joint Commission
• Strategically assisted manager in onboarding 2 additional physicians into the office that increased total patient volume by an additional 2000 patients, totaling roughly 16,000 patients yearly
• Created a standardized administration learning tree to fully train new hires in sub one month which reduced delays in patient care due to time needed to understand office operations

Orlando, Florida, United States

• Spearheaded a new patient welcoming program to foster relations between providers and patients to alienate any apprehensions or mistrust in the new relationship
• Partnered with Team Assistant to expedite a backlog of an excess 1000 documents into patient charts
• Contacted and assisted patients with scheduling appointments, referrals, med refills, and billing needs
• Restructured office workflow to accommodate for increased patient volume and streamline service of care

East Coast, United States

• Supervised between 15-45 employees depending on event and managed labor utility in accordance with supply and demand of 15k-100k event attendees
• Specifically provided an enjoyable workplace environment to increase employee retention and satisfaction
• Enforced compliance in order to protect the company from liability and loss of product during operations

Florida, United States

Florida, United States

Orlando, Florida, United States

• Reported to HR VP and participated in meetings relating to Policy & Ethics, Innovation, and Dept Budget
• Actively audited and reviewed staff credentials and certifications to maintain compliance
• Facilitated the creation of the inaugural DEI committee and Employee Advisory Group
• Aided in preparation for faculties first Joint Commission evaluation per direction of COO

Florida, United States

• Independently organized and met deadlines for evaluating an average of 1,200 locations a year
• Prepared large scale data entry, route planning, and budgeting a yearly $25,000 expense account
• Documented and reported facility compliance in regards to local and federal ordinances
• Executed a contract completion rate of over 99% during span of employment

Orlando, Florida, United States

• Surveyed facilities selling alcohol and tobacco to make sure they were in compliance with local and federal ordinances.

Winter Springs, Florida, United States

Winter Springs, Florida, United States

Oviedo, Florida, United States

Oviedo, Florida, United States

Oviedo, Florida, United States

Master'S Degree, Health/Health Care Administration/Management

2022 UAB Case Competition Team Ad Hoc Student Academic Appeals Committee Mentor Pods

Bachelor Of Health Sciences, Public Health Education And Promotion

•Deans list

High School Diploma

•Florida Bright Futures Medallion Scholarship •Bio Science Club •Beta Club