Senior Account Executive
Current• Outbound Sales Calls to existing customers with the focus on customer retention and expansion of Ricoh's equipment and Software offerings.• Deliver prepared webinars to CEO or Senior IT specialist with talking points on Data Cost Recovery, Document Workflow, Remote Desktop Monitoring, On-site IT support, Cloud Storage. • Maintains records of account activity within the "RForce" sales database.• Prospect and acquire new business to increase Ricoh’s business footprint. •Proposes the proper solutions to customer by integrating RICOH technologies to include the appropriate front-end solutions, connectivity, and hardware.•Proactively develops new customer contacts, reviews leads, protects territory and participates in increasing revenue stream within current accounts. Actively participates in account reviews.•With a team of specialists, coordinates the necessary resources to respond to major corporations, vertical markets (e.g. Legal) or a professional institution and exhibits leadership qualities to effectively direct people and projects.•Maintains records of all account activity within sales database.•Maintains contact lists for each account.•Serves as the first line of contact with customers.•Performs other duties as assigned.
