Colby Garrett Email & Phone Number

Portland, Oregon, United States

-Design the structure of new technology solutions, including the emerging technologies thatdevelopment teams may use.-Design reliable, scalable, and performant end-to-end architectures – functional, data,technology, infrastructure.-Serve as a technical liaison between the business, project management team, and developers.

Portland, Oregon, United States

-Design the structure of new technology solutions, including the emerging technologies thatdevelopment teams may use.-Plan the resources needed to implement the new solution and identifying potentialroadblocks.-Design reliable, scalable, and performant end-to-end architectures – functional, data,technology, infrastructure.-Provide technical support for analysis of business requirements and applicability to thecurrent or planned platform capabilities.-Responsible for the overall strategic roadmap and day-to-day management of a portfolio ofbusiness activities and ecommerce products which support the customer experience.-Manage multiple ecommerce development and other technical projects simultaneously in afast-paced environment.-Actively define and manage the project life cycle from project kickoff throughdevelopment, testing, launch and ongoing maintenance.-Serve as a technical liaison between the business, project team and developers/testers.-Provide inputs to create user stories based on business requirements.-Participate in end to end testing (QAT, UAT).-Mentor junior development staff in the art & science of building software systems

Portland, Oregon, United States

-Provided Customer-facing ERP support and triage.-Contributed to SOP suite and assisted with on-going maintenance of core support documentation.-Provided Ticket, phone, and chat based customer support.-Assisted with Deployment testing.

Portland, Oregon

-Maintained sole ownership of business-wide technology planning and implementation, spanning across a multi-location footprint that met needs for Manufacturing, Retail, and eCommerce staff.-Developed dedicated Reporting, Development, and ERP teams from the ground up. Growing the IT team as a whole from 3 to 9 members.-Proposed, scoped and led multiple business-critical system implementations including Project Management, Datawarehouse, PIM, WMS, Shipping, and EDI platforms; while providing subject matter expertise and training to key business users.-Maintained holistic view of business needs across a multi-stakeholder environment, providing key automations to reduce need for personnel.-Provide thought leadership, data integration direction, and key data handling services to the Web team as part of a multi-Director, multi-Manager team.-Ensured uptime and outage reporting of business critical systems, as well as conducting investigatory exercises into system failure for use in downtime claims.-Maintained IT vendor relationships and contracts, including new vendor on-boarding; also provided input and thought leadership to other departments during vendor selection and on-boarding of non-IT systems.-Strongly focused on maintaining Employee engagement, providing training and advancement opportunities, and building cross-functional relationships.-Planned and maintained a full cross-functional IT budget, working with CFO to plan for future projects and staffing.

Portland, Oregon Area

-Maintained ownership of technical development and data maintenance for the businesses top sales channel, while working cross-departmentally with Marketing and Product teams to maintain brand integrity.-Proposed, scoped, and led major eCommerce platform transition from Magento to Shopify, decreasing maintenance costs by over 50% while increasing system scalability and automation.-Managed product information and asset database, proposing and implementing shift from hard-copy asset handoff to digital production and distribution.-Owned and maintained integrations between eCommerce, ERP, and Datawarehouse systems.-Provided cross-functional project management, serving as liaison between creative and technical business teams.-Managed and scheduled internal projects with external development partners while maintaining a strict budget.-Worked with cross-functional partners to improve seasonal Launch QA processes and ensure customer-facing data accuracy-Provided thought leadership and input on multiple non-Web business projects including Systems integrations, IT hardware improvements, and Datawarehousing.

Portland, Oregon Area

-Managed staff duties and implementations across the IT, Marketing, and Graphic design departments; while assisting Ownership on special projects.-Maintained product information and asset database for multiple brands and eCommerce platforms.-Provided product and customer experience QA for multiple eCommerce brands while providing sales data and improvement suggestions to Marketing and Design teams.-Managed transition of eCommerce platforms of multiple brand and partner-company sites, including BigCommerce, Magento, and Shopify.-Managed and maintained SEM and SEO efforts including Google Adword & Analytics and multiple Commission-based-advertising platforms, while maintaining SEM budget and providing ROI reporting for Ownership.-Managed IT and eCommerce vendor relationships while also maintaining budgetary restrictions.Directly managed off-shore developers and designers on separate work schedules.

Milwaukie, Oregon, United States

-Maintained knowledge of multiple military branch award specifications.-Crafted US military award racks to Institute of Heraldry standards.-Managment and operation of manufacturing equipment including pneumatic punch presses, screen printers, and vinyl printers.

Hood River, Or

-Maintained Citrix based image database including organization and QA.-QA of Voice to Text translations for grammar, punctuation, and timing specifications.-Performed voice acting for ESL software.