Colby Gilmore Email & Phone Number

Salt Lake City, Utah, United States

Building a next generation platform with a modern SaaS offering for airline retailing capabilities conforming to industry Offer and Order standards.

Salt Lake County, Utah, United States

• My previous Senior Product Manager role at Cost Segregation was affected by a reduction in workforce. I'm a life-long learner and stayed active while making finding a job, my full-time job. Here's a rollup of my.
• Never Search Alone - Phyl Terry
• Taking the Work out of Networking - Karen Wickre
• Transformed - Marty Cagan
• Inspired x2 - Marty Cagan
• Cracking the PM Interview - Gayle Laankmann McDowell & Jackie Bavaro

Salt Lake City, Utah, United States

• Recruited to join in October of 2023, impacted by RIF in January 2024. My product vision for Cost Segregation-
• Become the first real estate investor partner that securely connects Certified Public Accounts system of record to a cost segregation solution.
• Drive brand awareness and consistency by streamlining sales and operational communications to CPA and property owners through personalization and AI.
• Stabilize cost study infrastructure to allow flexible reporting that reduces time of completion.
• Increase the accuracy and efficiency of on-site cost studies by providing software to build separate cost studies for standalone homes and commercial buildings.

Salt Lake City, Utah, United States

• Led customer discovery session with users across 6 different payer types (e.g. medicare, blue cross) that identified over $2.21M in cost-take opportunities.
• Established and maintained clear communication with Revenue Integrity executive stakeholders on roadmap items and feature delivery.
• Mentored associate Product Managers in iterative development and moved 3 technical delivery teams out of waterfall into a Product Oriented Delivery model.
• Collaborated with architecture and engineering to build out a work-list prioritization solution that would decouple the legacy on-premises monolith and begin domain driven design in the cloud.

Greater Salt Lake City Area

• Delivered a novel Payments product that reduced cost-takeout by $700K annually.
• Reduced load times by 60% on the Billing & Payments platform through customer insights and data analysis.
• Introduced and implemented HIPAA compliant to cloud storage solution for Patient Access that resulted in a $115K reduction in recurring costs.
• Piloted R1's first CI/CD platform with Change Management that was adopted business unit wide reducing GTM times by 40%.
• Established a bi-weekly sync for Technical Product Manager with PODs that had roadmap dependencies, resulting in reduced churn for UX, data analytics and QA requests.
• Presented quarterly roadmap and outcomes to the C-level team for 3 PODs covering technical facing products - APIs / SDKs, Jira Implementation, Migration to Azure DevOps, X-12 refactor.

Greater Salt Lake City Area

• Led B2B2C integrations that expanded available hotel inventory by 55% and drove $30M in revenue.
• Collaborated with key stakeholders in Hotel Onboarding to optimize content tools that reduced lodging listing time-to-market by 45%
• Coached 25 colleagues via Agile Center of Excellence on delivering value for customer-centric products.
• Successfully transition 4 member scrum team from SAFe to a fluid Product Oriented Delivery model post acquisition of Trisept Solutions.

Salt Lake City

• Built a greenfield supply and distribution platform that connected 3 legacy reservation services platform to 1B+ in bookable inventory.
• Collaborated with key stakeholders and customers to identify pain points in hotel booking modifications and deliver a automated process that reduced manual process by 19% and saved $150K+ in call center agent.
• Key contributor to establishing a new technology center of excellence in Salt Lake City for Apple Leisure Group that supported 25 Engineers and 4 Product Team members.

Greater Salt Lake City Area

• Managed product roadmap, stakeholder communication, and feature delivery for a short-term rental platform with $100M in annual bookings.
• Led product roadmap and delivery for white-label booking engines that generated $30M in bookings annually.
• Mentored associate Product Manager, Operation Managers in Product Development Lifecycle best practices.

Greater Salt Lake City Area

• Established scrum team best practices for a 6 person team covering - sprint planning, backlog refinement, sprint review and retrospective.
• Delivered a Merchant of Record credit card processor feature for the SaaS vacation-rental booking platform.
• Introduced dynamic insurance policies that strengthened the demand in the online travel agency market.

Greater Salt Lake City Area

• Crafted a mobile user experience that reduced bounce rate by 20% and increased revenue by $71K.
• Achieved a 103% increase in marketing lead conversion by launching and optimizing A/B-tested B2C mountain destination eCommerce web pages.
• Designed and built destination landing pages with HTML5, CSS3, Bootstrap, jQuery that decreased page bounce by an average of 58%.
• Staff photographer for all 6 executive portraits, 45 employees, events and on-site lifestyle photoshoots.

• Managed P&L and implemented a new media CommerceHub, enabling Backcountry products to be sold on Amazon Marketplace and increasing annual sales by $1M.

• Defined and built Amazon Marketplace tools that improved Golf Warehouse's product visibility on Amazon and increase sales 40% YoY, $850K.
• Photo editor responsible for product touchups using Adobe Photoshop across over 60 categories in the Golf and Baseball online marketplace.

Bfa, Graphic Design & Photography

Certification Program, Web Development Bootcamp

Certificate, Horticulture

Activities and Societies: Learned all aspects of nursery customer service, landscape design, green house maintenance and plant propagation.