As an account manager, I am responsible for business development and retention for the commercial automation segment of the company. My focus is primarily on educating and training mechanical contractors and mechanical engineers in regards to our offerings and services.

My primary focus is to grow our customer base. This is accomplished through overseeing company policy and standards and developing strong relationships with engineers and mechanical contractors.

As department supervisor, I spend much of my time facilitating and coordinating field activities. Additionally, I spend much of my time problem solving with our clientele to facilitate a more efficient and streamlined operation for them. This may be in the way of energy management solutions, or equipment configuration.

•Build partnering relationships with the property owners, managers and interested parties to provide maintenance services •Develop HVAC system related solutions for the customer's problems, including financial and performance-based considerations. •Develop and provide; Service Agreements, Quoted Service, Building Automation/Controls - Service and Installation, Turnkey Solutions, and Performance Contracting. •Develop long-term customer relationships•Gather information and perform facility walk-through and construction plan review to facilitate preventative maintenance solutions.•Determine project needs, constraints, and responsibilities to meet all of the customer's HVAC system design and installation requirements. •Develop and execute an account specific business plan to identify the long-term, mutual support requirements required to facilitate a strong, profitable & successful partnership. •Provide total account business activity reports & annual forecasts. •Ascertain customer needs & current market opportunities. •Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.

I performed all duties as it related to managing commercial and light industrial duty electrical projects. These responsibilities included a supervisory role, training of team members, and managing time and costs.My projects consistently finished with high profit margins and low labor hours due to the efficiency of my crew.