Colby Parrott Email & Phone Number

Portland, Or, Us

Program owner building enterprise capability in organization design and change principles to orchestrate structure, process, and people changes. Supports key design initiatives such as the new Chief Operating Officer structure consisting of 11 new divisions. OD consultant who partners with teams, executives, leaders, and HRBPs to deliver people, leadership, and team development solutions. OD partner with Corporate Planning to design our 5-Year Business Plan process, build and cascade strategic planning and goal setting toolkits, and facilitate strategic planning workshops for senior leadership teams. Supports the development of our HR Operating Model, including the design of a new account team of embedded business partners. Owner of our Organizational Alignment Advocacy Board that brings cross-functional experts together to review critical enterprise processes, recommend improvements in how we collaborate across our value streams, and ensure work is aligned to enterprise operating rhythms.

Vancouver, Washington, Us

Spearheads strategies across organizational development, talent development, learning and development, and lean process improvement within a 2000+ person organization. Oversees people development through talent and succession planning, leadership development, change management, employee engagement, and process improvement (lean six sigma). Executive coach and owner of our management system covering areas of annual strategic planning and deployment, daily management, and project management to ensure alignment on goals, metrics, and targets. Key consultant across organizational development needs from organization design, employee engagement, culture transformation, strategic planning, designing models of care, and more. Facilitates change management processes across culture design, organizational structure, acquisitions, and continuous improvement. Partners on building DEI infrastructure (e.g., DEI Committee Co-Chair, ERG development) and designing educational opportunities (e.g., Microaggression and Upstander training). Employee-focused efforts over the last three years track a 5% increase in leadership effectiveness scores and a 3% increase in our overall psychological safety score.

Vancouver, Washington, Us

Designed the Clinic's first leadership development strategy, which includes creating a competency model, managing leadership retreats and seminars, and implementing our C.A.R.E. for People leadership program. Launched twenty courses that develop competencies in Crucial Conversations, humble inquiry, psychological safety, feedback, appreciation/recognition, performance enablement, leading change (also includes the development of our change model and toolkit), etc. Created programs to support employee development such as our quarterly Booster conversations. This is a continuous feedback process between employees and managers that focus on goals and impact (achieving ~95% participation rate each quarter). Introduced a career pathway framework and talent planning strategy with ~10 pathways launched since 2021. Key consultant on organizational development strategies focused on organizational design, visioning, employee engagement surveys and strategies, performance enablement, reward and recognition programs, and talent acquisition.

San Mateo, California, Us

Developed four teams designed to continuously improve performance across a global division (Portland, Dublin, Sydney, and Ottawa). This includes both employee performance and organizational performance. On the employee side, I created an Employee Enablement team to support employees through various touch points such as talent acquisition, performance enablement, and talent and succession planning. Led change initiatives related to employee reward programs and department structure and design. Consultant on organizational development areas such as job role design, career pathways, meeting culture development, re-design of performance evaluations, DEI committee, and more. On the organizational slide, the creation of our Customer Voice program quantified weekly themes around product fixes, new ideas, and enhancements. I integrated customer stories curated from the team to report to product teams monthly. Co-founder of our first women's employee resource group in 2016, managed quarterly programs focused on professional development and leadership, and a member of the inaugural DEI committee.

San Mateo, California, Us

Key consultant and leader to establish our new international headquarters in Dublin, Ireland. I initially trained the first 10 employees in our start-up office in Madeira, Portugal. Later I moved to Dublin, to develop a new team of five managers to oversee international operations. This included designing our talent acquisition and onboarding programs to foster an international team who would support seven international markets. The creation of our employee engagement pillar enabled me to manage our quarterly engagement surveys and prioritize action plans. As a consultant on organizational development needs, I partnered on the design of our first mentoring program, provided feedback on our DEI efforts through the design of a Belonging survey, developed cross functional partnerships and communication strategies with our US headquarters to define how we build a global organization, and more. I also managed programs to drive market growth across the UK, Germany, France, Spain, Netherlands, and Latin America.

San Mateo, California, Us

Created learning and development strategies for both our employees and customers. On the employee side, designed our first Learning & Development strategy and team to create learning programs centered on the lifecycle of an employee’s development (from onboarding to ongoing career education). Developed and managed the training and onboarding program of our first international team in Madeira, Portugal. Set team members up for success to manage international operations for seven international markets. On the customer side, created our first Knowledge Engineering team to design our help center and content management strategies. We accomplished a 96% self-service rate so that customers could find the right information at the right time without needing to contact customer support. Developed programs such as our client survey design services and customer product training webinars. Drove business growth strategies through the development of eleven localized help centers so that we could support international markets.

Cheyenne, Wyoming, Us

- Serve on the board to advise and provide insights on the Language I/O product to other members or potential customers.

Nashville, Tennessee, Us

Research Assistant to Dr. Tom Dillehay focused on South American archaeology projects and publications. Responsibilities included managing the lab, editing reports and images for publication, and various research focused on GIS data analysis, pottery and soil sample analysis.

Master Of Science, Organizational Development

B.S., Anthropology/Archaeology

B.A. In Communications, Focus In Advertising And Marketing