People and culture are my life's passions. I use a systems-thinking, human-centered, and change readiness approach to build motivated and effective organizations. I am a life-long learner so that I can help people and organizations flourish.Speaking Engagements:• Catalysis Healthcare Summit Chicago 2023: How to Amplify Your Process Improvement through People Development• Catalysis The Lens Podcast 2021: How Process Improvement Supports Organization Strategy• Oregon HFMA Conference 2021: Lean in Healthcare - Transformation to Improve Results and Morale• Support Driven Expo Portland 2018: Driving Customer Value Through Employee Engagement and Enablement.• Customer Contact Week Scotland 2018: Employee Engagement and Enablement, A True People Play• Irish Academy of Management Conference dissertation presentation 2017 (Belfast): Towards an understanding of change readiness: the roles of person-organization fit, perceived organizational support, and psychological capital• Frost & Sullivan's Customer Contact Europe: Advisory Board and Thought Leader - 2017 Budapest, 2016 Athens, and 2015 Copenhagen• College & Beyond 2016: Opportunities for Women in STEM• Dreamforce 2013: Engaging Customers in a Global Marketplace by Localizing the User Experience
Listed skills include Leadership, Product Marketing, Social Media, Customer Relations, and 30 others.