- Responsible for proactively seeking new ways to reduce waste at the University of Arizona and in the surrounding community - Improving sustainability practices at University of Arizona athletic events - Led 30+ workers in a post-game clean-up of the entire football stadium

- Worked in the same capacity as a Full Time Auto Claims I Representative, being the main handler of twelve new auto claims per week. This included taking facts of loss, deciding liability, setting up a rental, estimate, and repairs, and handling problems as they arise- Gave excellent customer service to customers calling in with claims, receiving very positive feedback on customer satisfaction surveys- Did an in-depth analysis of survey data for the entire Auto Claims I department, finding overall and individual trends, correlations, strengths and areas of improvement, and gave recommendations and next steps to supervisors and company directors

- Provided positive, exceptional customer services, responding to their needs and solving problems - Cultivated relationships with customers by creating and retaining repeat clientele - Worked successfully with customers on tasks such as transactions, processing photos, passports, returns, questions, and other concerns with very minimal supervision - Manned store nearly independently on night shifts, stocking, organizing, and merchandising while still servicing customers - Organized and planned with co-workers, managing weekly shipments of products - Supervised, trained and mentored new employees