Cole Jackson

Cole Jackson Email and Phone Number

Senior Application Support Engineer @ Lumin Digital
Dallas, TX, US
Cole Jackson's Location
Dallas, Texas, United States, United States
Cole Jackson's Contact Details

Cole Jackson personal email

n/a
About Cole Jackson

Cole Jackson is a Senior Application Support Engineer at Lumin Digital. He possess expertise in microsoft sql server, enterprise software, telecommunications, integration, software development and 7 more skills. Colleagues describe him as "Cole is one of the most dependable and reliable coworkers I’ve had in my career. Always considered the work with a detailed focus coinciding with a high level perspective. Very exemplary in doing what was right vs what was expedient. I still joke around that I am pretty sure he’s an undercover agent for some secret society since he’s pretty knowledgeable and talented and all around great guy."

Cole Jackson's Current Company Details
Lumin Digital

Lumin Digital

View
Senior Application Support Engineer
Dallas, TX, US
Website:
lumindigital.com
Employees:
242
Cole Jackson Work Experience Details
  • Lumin Digital
    Senior Application Support Engineer
    Lumin Digital
    Dallas, Tx, Us
    View
  • Lumin Digital
    Application Support Engineer
    Lumin Digital Mar 2023 - Present
    San Ramon, California, Us
    online banking technology
    View
  • Alkami Technology
    Senior Application Support Engineer
    Alkami Technology Mar 2022 - Mar 2023
    Plano, Tx, Us
    online banking technology
    View
  • Alkami Technology
    Application Support Engineer
    Alkami Technology Sep 2020 - Mar 2023
    Plano, Tx, Us
    View
  • Opentext
    Senior Technical Support Specialist
    Opentext Mar 2004 - Sep 2020
    Waterloo, On, Ca
    • Directly managed support relationships with customers to resolve issue tickets viatelephone and email contact in addition to remote administration software (Webex, Bomgar)• Prioritize and escalate critical issues as needed• Clear and concise case documentation (JIRA, SalesLogix, Autonomy Calltrack, Front Range)• Responsible for understanding and troubleshooting the numerous release versions of Qfiniti voice and screen recording implementations in large / complex customer call center environments• Worked directly with L2, Consultant IV peers and Engineering as necessary to resolve customer issues• Provided assistance to new hires on troubleshooting issues• Tasked with self-guided learning and training of technologies to meet customer requirements• Assist in the creation of Knowledge Base articles
    View
  • Opentext
    Senior Technical Support Specialist
    Opentext Mar 2004 - Sep 2020
    Waterloo, On, Ca
    View

Cole Jackson Skills

Microsoft Sql Server Enterprise Software Telecommunications Integration Software Development Call Centers Saas Troubleshooting Voip Agile Methodologies Sql Voice Over Ip

Frequently Asked Questions about Cole Jackson

What company does Cole Jackson work for?

Cole Jackson works for Lumin Digital

What is Cole Jackson's role at the current company?

Cole Jackson's current role is Senior Application Support Engineer.

What is Cole Jackson's email address?

Cole Jackson's email address is co****@****ech.com

What skills is Cole Jackson known for?

Cole Jackson has skills like Microsoft Sql Server, Enterprise Software, Telecommunications, Integration, Software Development, Call Centers, Saas, Troubleshooting, Voip, Agile Methodologies, Sql, Voice Over Ip.

Who are Cole Jackson's colleagues?

Cole Jackson's colleagues are Caleb Anderson, Cassandra Brown, Anna Lorenz, Byron Tatman, Kristin Rogers, Nick Murphy, Adam Barton.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.