Cole Boyd Email & Phone Number

Springdale, Ar, Us

Springdale, Ar, Us

Tontitown, Arkansas, United States

• Development and execution of all planning operations in North and South Carolina, as well as Virginia• Coordinate with account managers for the Carolina customers, facilitating scheduling and reschedules, requests of additional freight to match inbound capacity, and coordinate equipment to fill new customer lanes in preparation of new business• Develop an understanding of week-by-week figures in the Carolinas, filling in ‘KPI’ weekly reporting of driver revenue, deadhead, on-time percentage, and other data to coordinate upcoming and current needs to help the division continue to increase in revenue output

Springfield, Missouri Area

• Supervise and coordinate the daily planning of three separate fleet divisions in Northern California • Provide insight and visibility to management and the customer by tracking, handling oversight and routing of all outbound loads, as well as troubleshooting and correcting errors that may occur during transit• Coordinate with each fleet manager on the daily plans on each of their drivers, considering driver hours, weekly revenue, and addressing specifications on each route line Audit, track, and optimize driver revenue each week, as well as establish a weekly baseline average for each division to meet• Establish professional relationships with various brokers to book additional freight as well as seek out additional opportunities with existing customers

Springfield, Missouri, United States

• Administer three truck fleets averaging 120 plus drivers on overnights, Monday Through Thursday (56 Hours Weekly)• Coordinated with Sales associates, planned trip schedules for drivers on a week-to-week basis; resolved issues with driver schedules, coordinate with other drivers in their regions and assigning/coordinating trucks to repower loads as quickly and efficiently as possible• Coordinate and resolve overage, shortage & damage (OS&D) issues with Claims personnel, accident issues with Safety, including filing accident reports and exchanging details with associated insurance carriers

Springfield, Missouri Area

• Special projects work in my degree field: Handled all critical event report incidents and documented them for Safety review (accidents, near-misses and issues with reckless driving)• Assist various fleet managers with day-to-day management and scheduling of shipments•Handle anything that came up ranging from departure calls to inquiries about trip schedules, and consulting with drivers about preventable or non-preventable accidents and other related incidents• As required, assume the role/responsibilities of a fleet manager in their absence, dispatching and handling any fleet or driver issues and questions

Springfield, Missouri Area

• Handle Errors & Omissions (E&O) Premium notifications on a quarterly basis as they come due and field any questions or concerns that agents may have.• Handle the appointment of American National agents through insurance business partners to facilitate writing specialty insurance coverages.• Respond to any questions or concerns that may arise with the appointment process either from the partners we are working with or the agent being appointed, including coverage packages offered and advisement of which company would deal with each line of insurance.• Audit the active/terminated agents with each company American National partnered with in order to keep an up to date list of all active policies through insurance business partners.

Springfield, Missouri Area

•Assisted clients calling into the Client Service Center with their policy needs, ranging from over the phone payments to assistance with adding additional drivers, vehicles, and additional policy adjustment needs.•Worked on special projects assigned from my supervisor and team leader. Duties entailed assisting with the mail room team, copying/transcribing documents into the database system, and writing “Letter of Experience” documents to detail each client’s past policy history.

Springfield, Missouri Area

• Work with special needs children and assisted with integrating them into the community, as well as all as teaching many skills and functions necessary to carry on with their lives on their own to the limits of their abilities.• Assist and supervise people who have special needs ranging from minor to major needs care.• Train new staff and help them transition into a good relationship with various special needs persons.