Cole Bradley Email and Phone Number

As a member of the Allstate Benefits Mid-market team, I had three major responsibilities. First was to develop and maintain broker relationships that provided potential opportunities for proposal deliveries. This helped me further hone my communication skills and Sandler Sales methodology as well as push past failure/rejection. Second was to analyze customer’s data metrics. As Allstate product’s are fully customizable, our objective was to assess the data, highlight any potential areas of improvement, and offer solutions that could lead to significant savings. The third and final responsibility was to then present our proposal to the client and address any questions or concerns that arose. This experience not only developed my public speaking, but also allowed me to have thoughtful and astute conversations with the C suite of companies, ranging between 51-2000 employee enrolled, regarding their second or third largest expense on their P&L/Group Health Insurance.

While in this position, I supported all areas of the SaaS-based, AbsenceSoft software. This role dealt directly with clients, as well as Development/Quality Assurance teams to identify, triage, and resolve system issues. I learned to prioritize issues, analyze root causes, and assist in the efficient resolution of all production processes. Due to the complexity of the system, we were presented problems without defined solutions and no two issues were ever the same. This forced me to become an excellent problem-solver and think outside the box to help prevent incidents from causing major business impacts.

I was responsible for sales activities, product management, greeting customers, offering assistance, lending opinions, and providing product information to customers. This job helped me develop the ability to multi-task, while also being attentive to the customer's/business's needs. It taught me the ability to work as part of a team and take initiative independent of direct supervision.

I learned the Sandler process of “cold calling” and went on subsequent appointments. I learned how to persevere through rejection, as well as how to communicate and socialize with many diverse adults well above my age.

I was responsible for lead generation, cold calling, door-to-door sales, and product distribution. I developed the skills needed to self-motivate, organize my time and tasks effectively, and communicate with strangers (some even being hostile) in an effective manner.