Cole Croshaw Email & Phone Number

San Francisco Bay Area

Support all aspects of the customer lifecycle from onboarding project management to business reviews for a strategic portfolio of enterprise customers on our platforms through to renewal and beyond. Primary point of contact for all post-sales activities including but not limited to customer project management, consultative guidance, product training, technical support, and assigned account management activities as needed. Core job responsibilities are to own and foster relationships with… Show more Support all aspects of the customer lifecycle from onboarding project management to business reviews for a strategic portfolio of enterprise customers on our platforms through to renewal and beyond. Primary point of contact for all post-sales activities including but not limited to customer project management, consultative guidance, product training, technical support, and assigned account management activities as needed. Core job responsibilities are to own and foster relationships with assigned clients with goal of increasing product adoption, ensuring retention, and overall client satisfaction. Show less

San Francisco Bay Area

Serve as the initial point of contact in all preliminary client rollouts. Provide leadership, advocacy and deep knowledge of product expertise over NXT and Insight Enterprise Reporting products. (Cross-Channel Ad Platform & Business Intelligence Reporting)• Developed and implemented project timelines, tasks, and development efforts with both internal teams and customer teams to manage implementation projects.• Effectively communicated, educated, trained and implemented NXT… Show more Serve as the initial point of contact in all preliminary client rollouts. Provide leadership, advocacy and deep knowledge of product expertise over NXT and Insight Enterprise Reporting products. (Cross-Channel Ad Platform & Business Intelligence Reporting)• Developed and implemented project timelines, tasks, and development efforts with both internal teams and customer teams to manage implementation projects.• Effectively communicated, educated, trained and implemented NXT products for clients.• Assessed, captured and translated complex customer business needs and pain points and provide solutions through building BI data visualizations, dashboards and reports.• Designed technical training courses, documentation and training videos. Show less

Identified, developed and raised capital to explore a repeatable & scalable BPO Traffic Management model.Strategically analyzed multi-dimensional issues including market trends, globalization, currency rates, industry cycles, and competitive landscape intelligence to launch concept and maximize stakeholder value.Developed all components of corporate strategy including pricing, work flow process, market strategy and candidate identification.Sought out adoption by… Show more Identified, developed and raised capital to explore a repeatable & scalable BPO Traffic Management model.Strategically analyzed multi-dimensional issues including market trends, globalization, currency rates, industry cycles, and competitive landscape intelligence to launch concept and maximize stakeholder value.Developed all components of corporate strategy including pricing, work flow process, market strategy and candidate identification.Sought out adoption by initiating and presenting idea to key US and UK radio executives. Partnered with South American companies Show less

San Francisco Bay Area

Bfa, Music

Viticulture And Winery Technology, Viticulture, Winemaking And Wine Sales/Marketing