I am a well-educated software developer and experienced network support technician with a solid foundation in both technical support and software development. With over a decade of professional experience in tech, I have honed my skills across a variety of programming languages including Java, Javascript, C++, Python, Node.js, HTML, and CSS. My journey in tech began with a passion for understanding and solving complex problems, leading me to teach myself various programming languages and technologies.Currently, I serve as a Technical Support Specialist at Holt of California, where I manage a wide range of technical support requests and lead significant IT projects. My role includes deploying mobile device management solutions, staging devices for new and existing staff, and being the go-to expert for troubleshooting advanced software issues.My technical versatility allows me to automate and optimize processes, as demonstrated in my personal projects developing Discord bots for both social and gaming communities. These projects not only showcase my programming skills but also my ability to engage and understand user needs in real-time, enhancing interaction and functionality.I am dedicated to leveraging technology to improve business operations and user experiences. With a background that blends self-directed learning with professional IT support, I bring a unique perspective to technology solutions, driven by a relentless curiosity and a pragmatic approach to problem-solving.