• Designed daily operations and created weekly work schedules• Maximize work efficiency of staff• Ensure all customer disputes are resolved in a professional manner• Raised company from deficits into making gross profits in 3 months’ time• Marketed in store promotions to raise product sold by an average 70 units per week • Company expanded on account of our store’s profits

•Enforced stadium safety and respect expectations to ensure a pleasant fan experience•Conflict management, directing fans around the stadium and crowd supervision• Show fans to their proper seating areas and direct fans around stadium• Solve any disputes between fans and answered any customer concerns• Interact with fans to entice guest experience• Scan fans into the stadium as fast as possible to lower waiting times• Assisted other departments when needed

• Provided customer assistance to new golfers and regulars• Provided facility maintenance including filling in divots and operating Bobcat• Replenished golf balls to ensure enough were stocked to serve to all customers• Operated machinery and run tasks with no need for supervision• Handled cash including, financial reports and cash box

• Listened and performed given tasks with dedication• Creative problem solving when assigned with independent tasks• Completed orders apart of Shipping and Receiving• Improved workplace safety with regular shop maintenance• Practiced and assisted with health and safety protocols