Utilizes customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive salesBuilds the bond between consumer and brand by providing superior service and adapting brand stories to the retail settingMaintains knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessaryServes as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniquesAssists Leads, Senior Associates, and Managers in training entry level associatesAssists with loss prevention efforts by providing proactive customer serviceDemonstrates passion for the Nike brand

Assisted customers in finding and selecting items based on their specific preferences.Remained approachable and displayed a customer-centric attitude.Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchases.Managed the functions of the stockroom and organized best practiced for merchandise flow.Ensured that the stockroom was up to standard to prepare for visits from district and regional management.

Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly with a positive attitude.Managed orders and accompanying financial transactions using a digital Point-of-Sale system.Maintained up-to-date knowledge of the menu to recommend items based on customer needs and preferences, including upselling dishes and drinks.Negotiated to resolve customer concerns and inquiries.Ensured maintenance of food hygiene in accordance with local and state health standards.

Cleaned athletic equipment and constantly provided adequate supply of towels on the gym floor.Maintained cleanliness of bathrooms and locker rooms.Remained friendly and approachable while always treating club members with respect.Provided support and maintenance for all equipment to assist with special events.